Pequannock Valley Dental Associates

I used to really like this dentist. However, last December I called as I was concerned about my tooth that I previously got a crown on. I spoke a receptionist, shared my concerns, and was told the dentist would call me back the following day. I never received a call back. Two weeks later, my crown popped out while I was flossing my teeth on Christmas Eve. I was extremely upset (literally in tears), as this could have been prevented had I received a call back and made an appointment to check on my tooth. When I went to get it fixed, I was visibly upset and was told I'd be "taken care of" but was then charged $140 after they fixed it. Had I known this, I would have went elsewhere. Fast forward to today.. a friend who I recommended this dentist to just had her crown pop out during lunch. She did not even get this crown that long ago (she has only been going to this dentist for a couple years), so clearly there must be something wrong with the way they do crowns here (we both brush our teeth twice a day and floss daily). We both spent A LOT of money on these crowns that should not just be popping out.

Staff seemed nice in the beginning and everyone is very helpful. However, I have had to wait an hour after my appointment multiple times to get started. A staff member had also made rude comments about my weight saying that she can tell I enjoy sweet snacks after saying my teeth were perfectly fine. I have come here for many years and just recently been facing these problems that I hope will be fixed so no one else has to experience these them.

Alley, my dental hygienist, was very professional and thorough.She was an extremely friendly , caring person that does an excellent job with and oral exam and teeth cleaning.I also had an oral exam with Dr. Marino.His professionalism, expert knowledge, skills and friendliness were greatly appreciated.The office staff was wonderful. They were outgoing and friendly which creates a positive environment in the office. They make everyone feel welcome as does the entire office staff.All of this creates positive feeling for a person going to a dental appointment.

I had a very disappointing and frustrating experience with this office. When I scheduled my daughter’s appointment, they assured me they were an in-network provider. However, after my visit, I found out they were not. This bait and switch tactic is completely dishonest and unprofessional. The staff seemed friendly at first, but the shock of the unexpected charges overshadowed everything. Their lack of transparency and integrity is appalling. Be careful and double-check everything if you decide to go here. AVOID at all costs.

Our whole family has been going here for years now. Dr. Marino and team are great. They do a wonderful job interacting with, and caring for, my kids, and all of us always feel like we're in good hands. Highly recommend!