Peoria Healthy Smiles

Welcome to Peoria Healthy Smiles, located in Peoria, AZ. As a featured listing in the Theme Park Directory, we aim to provide local users with information about dental services in their area. Peoria Healthy Smiles has received mixed reviews, with some patients praising their prompt assistance in emergency situations, while others express concerns about customer service, billing, and patient privacy.

Peoria Healthy Smiles is located at 13660 N 94th Dr Ste E3, Peoria, AZ 85381, USA. You can contact them by phone at (623) 974-4799 or mobile at +1 623-974-4799.

One reviewer reported a positive experience with the office's ability to quickly address their emergency dental needs, stating, "They were able to get me in super fast as a new patient I had terrible tooth pain. Sadly they were not able to get the issues solved due to me needing oral surgery to solve the issue but the lady at the counter assist me right away and found an oral surgeon that was 25 mins away with a spot open within the hour and they took my insurance. I got my situation resolved someday. I have a follow up appointment in 2 days. I found my new home for my teeth. :)." This testimonial highlights the practice's efficiency in handling emergency appointments and facilitating referrals.

However, another reviewer reported several concerns, including potential HIPAA violations, discrepancies in billing, and issues with obtaining dental records, stating, "I decided to try. Healthy smiles as my roommate started seeing them. In my opinion, I find a couple things that sound shady to me. When I asked a question about my roommates experience and why there was a discrepancy compared to mine I was told that my roommates ex-husband helped her pay for some of the services which to me is a big hipa violation, and it was untrue according to my roommate. I had a deep cleaning 4 months ago and I got a call from them stating that I need to come in for a regular cleaning. Usually only do two a year which is every 6 months I found that kind of strange. When I asked about it didn't get it direct answer only I should talk to the hygienist which I will do today because I'm scheduled today at 1:00 because they had an opening today. My insurance allows $5,000 a year for anything done. I recommended them originally to my neighbor and her husband and they went in and had some work done and then got a bill which was $700 for the husband and I don't know what it was for her but we called our rep for banner health and they got refunded. I need a dental records from a retired dentist in Michigan so I could finish my implant and they told me they never got it.. I paid $25 to have this done. So when I called regarding the records that were supposed to be sent to them they told me it was sent out over two months ago and to have the office call them so I told them, and when I talk to them today was thinking about canceling my appointment she said she didn't call at that time that she would today. We will see and I'm also going to ask for a copy of those records if they do receive them because I honestly I'm thinking about going to a different dentist." This review raises concerns about patient privacy, billing transparency, and the handling of patient records.

The reviews present a mixed picture of Peoria Healthy Smiles. While the practice is praised for its prompt emergency care, concerns about customer service, billing practices, and patient privacy have been raised. Potential patients should consider these mixed reviews and be aware of the potential for varying experiences. It is recommended to discuss any concerns about billing, patient privacy, and record transfer with the office directly.