Pediatric Dentistry Kahala

Under new ownership recently. I took my 10yo to get SDF flouride treatment in April 2024 and the new dentist Dr Audrey Rawson is wonderful. Kind, warm, caring and very knowledgeable. I was speaking with her team about palate expansion and myobraces also, so she’s up to date on cutting edge treatments (not an orthodontist tbc). Karen at the front desk was so helpful to work with around my many questions and insurance confusion. I’ll be taking my 3yo there also. Highly recommend!

We went in for our first visit, and they tried to take my son back without me present, never once explaining that their policy is no adults allowed in the room. I explained I don't feel comfortable leaving my son alone with strangers, and they told me that was the policy, "even 2-year-olds have to be alone with the doctor" with no adult supervision. They said they would allow me one time to watch as they took X-rays but then he had to be alone with the dentist. Receptionist Karen tried to pry into our past trauma and wouldn't leave the subject alone. Didn't feel comfortable with this, definitely going to pay attention to the red flag, so we parted ways.

My kid went here at first. Each time we went, there was a cavity to be filled; every time. I thought that was very odd. We brush and floss frequently. Eventually, I switched to a new dentist and no cavities….ever. Also, I asked for fluoride, but was reluctantly offered a prescription. Again, I thought that was odd.

This is a Super arrogant dentist. I've worked in dental field for 10 years with a hand full of doctors, to know 1. Don't you dare oppose to this doctor's recommendation or he'll start giving you the guilt trip and talking like he can predict the future. Dr. Allen had recommended to extract my son's baby teeth because the adults teeth are coming in. I opt to wait for it to fall out naturally. That I will give my son's baby teeth, a small tug/wiggle everyday when brushing, to help it come out instead. He then stated " it won't work and that I'm actually TOURURING my son if I'm tugging at it with no anesthetic.." sorry to disappoint you doc.. but my son is definitely not crying in PAIN, as he would be in your dental chair. I explain to the Dr. Allen that prefer my son to be a little older for any extractions to prevent causing a traumatic experience for my 7 yrs old. He than had the audacity to mention how I "choose to crowned a lot of my son's teeth and that never in his 39 years has he had a patient like my son.." Mind you, we have our reasons and don't have to answer to you.. He finished by saying "Tugging on your son's teeth will not work and YOU'LL COME BACK TO ME, with this issue later and it'll be hard to fix.." I than stated "That is what an OTHO appointment is for" He than criticized "Do you know how much Otho is? $8,500. Quest insurance isn't going to pay for that." and I'm just in disbelief...Just because we currently have Quest, he assumes I can't afford/get my son's OTHO treatment? I didn't choose to tell him that I worked in a dental field and that , just to see how he acts towards his everyday patients and my gut was right. Understand this... even if my son did the extractions, it's not a guarantee that my son won't need OTHO TX in the future.. BOTTOM LINE. All kinds of red flags during this 1 conversation. Instead of explaining the pro and cons of the situation, or even giving a simple metaphor explaining my son's extractions recommendation, I was given the an arrogant, guilt trip of a response. Dr. Allen really needs to learn how to better explain the situation without getting offended with the questions being asked. For 39 years you've been doing this and this is how he acts? There are GREAT dentists out there that will take the time to explain these logics of their diagnose and will talk to you with compassion and respect your decisions. Sadly, this isn't the place. 1 star for the friendly front staff because they were really patience and pleasant in directing me to their location. Because GPS only can point to the Kahala mall location.

My 3 children were patients here before I worked here. I remember I complimented Dr. Hirai when my daughter asked "when can I come back again?" after having her 1st fillings done at age 4! I now have personally watched Doc work his magic, that years of experience bring, on children that are so relaxed during a 30 minute appt for fillings that they fall asleep! And we don't use any drugs here. The children's health & safety are our main concerns. We treat our patients like our own family. It is our pleasure to serve them & watch them grow with healthy smiles & with the experiences of dentistry that is pleasant & not scary. My now young adult sons don't want anyone besides Aunty Lei to clean their teeth because it doesn't hurt! I do have to mention that Doc does have the best staff ever! ??

Dr. Audrey is kind, knowledgeable, and practices with compassion. She takes a conservative approach and always has the patient’s best interests in mind. My son adores Dr. Audrey at Pediatric Dentistry Kahala!

Amazing office and team! Dr. Rawson is the best. They explain things so well and make you feel heard. Hands down, best spot in Kahala for pediatric dentistry!

Extremely rude receptionist. Surprised they still have any recurring business, considering that the person representing the establishment seems to have no interest in being there or helping anyone.