Orthoworks Invisalign and Orthodontic Group

Welcome to Orthoworks Invisalign and Orthodontic Group, an orthodontic service featured in the Theme Park Directory. Located at 877 W Fremont Ave Suite J2, Sunnyvale, CA 94087, USA, Orthoworks Invisalign and Orthodontic Group offers orthodontic care, including Invisalign treatments, to the Sunnyvale community.

You can reach them by phone at (408) 738-8400 or mobile at +1 408-738-8400.

Orthoworks Invisalign and Orthodontic Group has received mixed reviews from patients. While some patients have reported positive experiences with their Invisalign treatments, others have expressed concerns about scheduling, communication, and treatment quality.

One patient reported significant issues with scheduling, including missed appointments and difficulties in seeing their preferred doctor, Dr. Fang. They also raised concerns about the practice's communication and customer service, alleging rude behavior from staff and disagreements over treatment locations. Additionally, they reported issues with the quality of their braces and expressed concerns about hygiene practices during the COVID-19 pandemic.

Conversely, another patient reported a positive experience with their Invisalign treatment, praising Dr. Erin Ma for her thoroughness and care in developing a treatment plan. They also commended Shandy, a dental assistant, for her professionalism and attentiveness. The front desk staff was also praised for their flexibility in accommodating busy schedules.

Here are some key takeaways from patient reviews:

• Positive aspects: Positive experiences with Invisalign treatments, thorough treatment planning by Dr. Ma, professional and attentive dental assistant (Shandy), flexible front desk staff.
• Negative aspects: Concerns about scheduling and missed appointments, communication issues and rude staff behavior, concerns about treatment quality and hygiene practices.

Potential patients are advised to carefully consider these reviews and to communicate their expectations and concerns to the practice. It is recommended to discuss any concerns about treatment quality, scheduling, or communication with the staff and to seek second opinions if necessary.