Orthodontics Exclusively

Just got my braces done here, love what I’m seeing already. Dr. Kieser is super professional and very knowledgeable. She knew exactly what treatment plan I needed. I have been to 3 other different places for a quote, but this place was by far the most economical option. So glad I found them! All the staff are welcoming, friendly and it’s just makes you feel like at home. I would recommend this place to anyone who is trying to get their teeth aligned!

Update: After speaking with Lee today, she and the owner have resolved my issues. I appreciate the time and concern they showed. 2-stars is for the dental assistants and front desk staff, they have been the only highlight at this practice. At my initial consult, I addressed bruxism, space causing my lip to get stuck in my teeth, biting my cheeks and my bottom teeth touching my top teeth to the point they’ve started to wear. Braces were put on the following week after giving me a out-of-pocket cost of $940 to be paid over a year. Four months later, they finally sent the info to the insurance company and it was denied it as not medically necessary. Insurance requested a narrative explaining the necessity; the office would not provide it. Instead they resent the previous info. Eight months later, I got a copy of what was sent and it says the reason I came in was for spacing in my teeth with no added info. The finance manager, Diane, put a hold on my account until I agreed to a payment arrangement. The insurance company called business mgr and she said “we’ve already put enough time into this issue and we aren’t doing anything else”. The flippant, dismissive attitude over an issue caused by their office is unacceptable. Now I have to pay over $2300 or I can’t have my braces removed. The front desk staff told me to contact the operations manager, Lee, who never returned my call. As a disabled veteran on a fixed income, I wouldn’t have allowed the braces to be put on if I knew they would refuse to do what was necessary for insurance or at least file in a timely manner. They’ve done a similar disservice to another military member and for those reasons, I can’t recommend this clinic. This review is specifically related to the Cape Coral, FL location.

I had my braces done here over 37 years ago. Not only I had my braces done, I had upper and lower jaw surgery. Dr. Endersall worked with my surgeon out of state to complete my braces and he worked hand-in-hand to give me an amazing SMILE! I would never dream of taking my children anywhere else. Unfortunately the quality has gone down over the years. We were unhappy with the final results of my son’s smile. I bought him back in have a retainer check. I asked about the front teeth, we didn’t like how they looked. The orthodontist told us they looked fine. The the retainer fits my sons teeth perfectly. I am paying for Invisalign for my son, to fix what should’ve been done with braces. My current orthodontist needed a scan, it would be convenient to have Orthodontics Exclusively do it for me. My new orthodontist is out of state. I am told that orthodontist do it for each other as a convenience. It’s takes approximately five minutes to scan and two minutes to e-mail it. When I and my current orthodontist called the office we were we told the doctor is to busy. I wound not recommend Orthodontics Exclusively.

I have all my family getting braces at this office. The team is amazing!

My step mom is going here for a treatment fee of $3000. When I went for a consultation today they quoted me 5300.00 which was coincidentally what my remaining treatment fee from a different office. They quoted me this price because I just moved here from Washington state and accidentally sent them over a statement on how much I was paying there which showed the 5300. They thought they could scam me and squeeze me out of more money. They clearly don’t care about great treatment and honesty. They just care about squeezing desperate people out of money. Mind you I’m a transfer she was a new patient. So apparently it’s 2000.00 cheaper to start with them then be 4 months into treatment. How unprofessional what a joke

After consultations at every local orthodontics companies, we went here. Great payment plans if you have to do that. Super nice staff. Great dentists! I recommend them over anyone. My daughters smile is beautiful.