Orlando Family Dental

Dr Castaño and team are excellent. Viviana does a wonderful job keeping my teeth clean, and making sure I know how to address any challenges. Fabiola at the front is always on top of appointments and insurance - a pleasure to work with. Dr. Castaño is genuinely engaging, and I have trusted him with everything from fillings to implants - all completed according to his very high standards. Highly recommend!

I have always enjoy coming to Dr. Castano and his dentistry since middle school til now as an adult. His team and office is wonderful, they explain everything thoroughly, and do an excellent clean up and other services! Highly recommend :)

Amazing attention. I have my complete family being attended by Dr Castano since many years ago and always he has been giving us the best service. I recommend him for all dental needs.

My family and I have been seeing Dr. Castano for over 20 years and Dr. Castano and his staff always treat us with great kindness and respect and work with us and everything even the bill as we do not have insurance. We love Dr. Castano and his staff and always feel so welcome and appreciated. God bless you for all you do everyday.

I got my wisdom tooth pulled with Dr. Castanos and it was such a good experience during the procedure. Painless and amazingly, I didn't swelled up as I had in previous teeth extractions. He placed some kind of collagen plug that improved the healing process and bleeding was very minimum.

Charlotte is a great and wonderful hygienist. She always takes care of my teeth and makes me very comfortable. She is nice, friendly, and respectful. I always feel happy coming here to clean my teeth.Thank you very much

Can’t stop recommending Dr. Castano and his staff for your dental services! Charlotte is great, compassionate and knowledgeable of her field. Been a patient for almost two years now. Great job team!

So thankful to have Dr. Castaño as my doctor for the past 13 years of my life. He has changed my smile since I was 18 years old. Having lost two of my front teeth at the age of 13, over time I lost my confidence & my happiness. After my procedure at 18 for dental implants, Dr. Castaño not only changed my life, he changed my perspective towards hope & success. He was always determined to make sure I was happy, felt comfortable with my new smile & throughout the process of the intense procedures needed, he was 100% always optimistic. I needed that reassurance during such a pivotal time for me & that will never be forgotten. Thank you to Dr. Castaño & his team for being so amazing throughout the years, & a special shoutout for Bibi - amazing dental hygienist that wants to ensure you feel like a million bucks after your appointment! I also want to thank Ella for being on top of everything for me, she made an entire plan/itinerary for my follow up visits & broke it down to such an easy comprehension. Thank you Orlando family dental, beyond grateful!

I had a terrible experience with this dental practice. My son went in for an initial consultation covered by insurance, but Dr. Raul Castano decided to perform an additional procedure the same day, assuming it would be covered without first confirming or discussing any out-of-pocket costs. We later found out that insurance denied the procedure because it wasn’t allowed to be performed on the same day as the consultation. This lack of transparency in billing practices led to unexpected and unnecessary charges. Fabiola was INCREDIBLY RUDE and DISMISSIVE. She even hung up on me twice when I questioned the charges and insisted my son was financially responsible, disregarding their own errors in understanding insurance billing procedures. After multiple attempts to resolve this, they finally sent me an email including my son’s signed documents to remind me of his responsibility. Shockingly, this email also contained his personal and medical history without his prior consent—a clear violation of HIPAA policies and a serious breach of privacy. This practice lacks transparency, professionalism, and—most importantly—the respect for patient privacy that is essential in healthcare, where an enforced HIPAA policy should protect all patients. If you value honest billing, patient rights, and respectful treatment, I STRONGLY ADVISE AVOIDING THIS PRACTICE. They are untrustworthy, unprofessional, and clearly unconcerned with enforcing HIPAA policies to protect their patients’ sensitive information