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Dentistry Toothtruth
Dentistry ToothtruthDental ClinicOklahomaOklahoma CountyOklahoma CityNorthwest Oklahoma CityDental Clinic in Northwest 138th StreetOral & Maxillofacial Associates
Oral & Maxillofacial Associates ico

Oral & Maxillofacial Associates

3601 NW 138th St STE 100, Oklahoma City, OK 73134, USA

4.0
I was referred to this office from my dentist. When booking the initial consult, I asked if the practice and provider were in-network with my insurance. I was told “yes, we accept (insurance name).”Upon arrival at the consult, I asked the receptionist AGAIN to confirm that the provider and clinic were in-network. She looked at me funny and excused herself to ask a colleague. That woman looked at me weird and whispered something inaudible to the receptionist. The receptionist came back and said that Shannon, the implant treatment coordinator, would go over what my insurance would cover at the end of the appointment.At the end of the appointment, Shannon shared that my insurance would cover just over $200 of the entire procedure. The procedure total would be close to $3,000. I was puzzled. She said that was how it was, even after I kept asking how and for her to explain. Never did she mention the true reason was that they were not in-network. She pushed me to schedule the surgery. I left confused, having had the same procedure at another (very reputable) practice several years ago that was covered much more with insurance.I finally reached out to my insurance to ask why they wouldn’t cover. Thank goodness I did! Within two minutes, the rep informed me that neither the practice nor any provider there was in-network for my insurance, and that was the reason for the astronomical costs. I immediately called to cancel my surgery with OMA and informed the woman that they had misled me about insurance coverage. It was like she received this call a lot - seemed like nothing out of the ordinary for her.NEVER ONCE DID ANYONE IN THE PRACTICE DISCLOSE THAT THEY ARE OUT-OF-NETWORK. EVEN AFTER I ASKED MULTIPLE PEOPLE ON SEPARATE OCCASIONS.A couple weeks later I received a $500 bill for the consult. I called to explain I never would have stepped foot in their practice had I known they were not in-network. i explained I had asked multiple staff members about in-network status and, looking back, each avoided a truthful answer. I was shuffled to a couple people and then to a voicemail for the office manager. No one ever called me back.Today, I received a text demanding payment and threatening to turn over to collections within 10 days.I wouldn’t have this bill if their staff would have been truthful and ethical.I went to an in-network provider - same one I had before - and the total out of pocket cost was around $600 because they are in-network with my insurance. - Shaundra North
Oral & Maxillofacial Associates Overview Intro Photos Location Reviews

Oral & Maxillofacial Associates Introduce

Oral & Maxillofacial Associates, located at 3601 NW 138th St STE 100, Oklahoma City, OK 73134, is a premier dental practice specializing in oral surgery and maxillofacial treatments. Open Monday to Friday from 8 AM to 5 PM (closed on weekends), the clinic provides a range of services including wisdom tooth extraction, dental implants, and jaw surgeries.

The facility offers a clean and welcoming environment with a team known for their friendliness and expertise. Patients benefit from clear communication about procedures and costs, ensuring a comfortable experience from consultation to post-operative care.

  • Expert Care: Specializes in oral surgery and maxillofacial treatments
  • Positive Reviews: Praise for Dr. Martin's approachability and staff support
  • Comprehensive Services: Including wisdom teeth extraction with detailed post-op instructions
  • Patient Focus: Emphasis on personalized care and follow-up, such as sending flowers after surgery

Visit Oral & Maxillofacial Associates for exceptional dental care. Check their website or call for an appointment to experience the difference in patient-focused services.

Oral & Maxillofacial Associates Photos

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Oral & Maxillofacial Associates Location

Oral & Maxillofacial Associates

3601 NW 138th St STE 100, Oklahoma City, OK 73134, USA

Get directions
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Oral & Maxillofacial Associates Reviews

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