Oral Health Center of Delaware

Welcome to the Theme Park Directory, your local resource for a variety of services. While we aim to provide helpful information for your leisure activities, we also want to present an objective view of services that may be of interest to local users. The following information pertains to Oral Health Center of Delaware, a dental practice located in Wilmington, Delaware, USA.

Oral Health Center of Delaware is located at 2323 Pennsylvania Ave, Wilmington, DE 19806, USA. They can be contacted at (302) 482-4444 or +1 302-482-4444 for appointments or inquiries.

Based on recent customer reviews, there are significant and serious concerns regarding the services and practices of Oral Health Center of Delaware. One former patient, who was with the practice from 2018 until the present day of their review, detailed multiple negative experiences. These included arriving for scheduled appointments (with text confirmations) only to be told there was no appointment, crying in the chair due to the repeated failure to receive a treatment plan explanation, and arriving for a scheduled procedure only to be told it wasn't what was scheduled by the front desk. This patient also alleged being given a misleading reason regarding why the original dentist needed to finish the procedure. Ultimately, this patient requested a refund and their records, citing complete disgust with the practice's lack of empathy, disorganization, and horrible customer service, specifically recommending competent front desk staff who listen to patients and utilize patient charts. They concluded by stating the office is suitable for those with time to waste and a desire to be aggravated, giving a one-star rating solely due to the hygienist's past professionalism.

Another reviewer indicated they would give the practice a negative score if possible, labeling them as "extremely deceiving and unethical." This patient went in for a teeth cleaning and crown repair. They reported being told by hygienist Vicky that a deep cleaning was necessary due to alleged periodontal disease, despite having had one three years prior and stating they could not afford another. The hygienist's attitude reportedly changed, stating she could lose her license if she performed a regular cleaning without a deep cleaning. The patient angrily insisted on a regular cleaning but was told they needed to sign a waiver and that the hygienist could "smell periodontal disease" upon their arrival. When the patient then requested their crown be fixed, they were told the doctors were busy and they would have to wait. Feeling insulted by the overall experience, this patient stated they would never return.

The available reviews for Oral Health Center of Delaware paint a concerning picture of disorganization, poor customer service, potential scheduling errors, lack of clear communication regarding treatment plans, pressure for specific (expensive) treatments, and allegations of unethical and deceptive practices. While one former patient noted a past positive experience with a hygienist, the overwhelming sentiment in these recent reviews is negative.

No information is provided regarding the office environment beyond being a physical location where these negative experiences occurred. No details about specific services offered (beyond general cleaning, deep cleaning, and crown repair) or any promotional information are available in these reviews. Potential local users should exercise extreme caution and consider these serious allegations when making decisions about their dental healthcare needs.