One Stop Dentistry
Contact Number: (253) 383-3713
Mobile phone: +1 253-383-3713
Website: dentisttacoma.com
Email:
Opening Hours:
Address: 1211 6th Ave, Tacoma, WA 98405, USA
Location
Customer Reviews
There are people you meet in life who give you faith in humanity, who remind you there is kindness and care in the world, and who make you want to reflect that same warmth to others. Dr. Norooz is a shining example of the best qualities our species has to offer. I've been terrified of dental care since I was a young child, didn't receive any care from the time I was 7 or 8, until I was in my mid 20s. I panic, cry, gag. I'm difficult to sedate. I couldn't trust dentists, the vulnerability and anxiety were overwhelming. Over the years, Dr. Norooz has done more than earn my trust and respect. I am so very grateful to have him as my dentist. While he's helped me through all the emotional/physical issues I have with dental work, he's also helped me figure things out on the financial end as well, as a disabled, low income mother of 4, to have a beautiful smile I can be proud of. Where another dentist just pulled my tooth because I had no money for better work, Dr. Norooz has saved teeth and worked with me to my smile intact. It's difficult to guess how many people today have healthy, beautiful smiles because of the selfless and humble work he's done not only here at home but abroad. He's made our world brighter, one tooth at a time, and I can't recommend him enough. I would also be remiss if I didn't mention his stellar staff. They are all the kind, thoughtful, and frankly hilarious people I'd love to share a drink and dinner with. They're always understanding and helpful, amd seem to have a wonderful rapport with Dr. Norooz. They're a great team, and I'd be overjoyed to have them as coworkers or friends.
I don't really want to leave this review because I didn't have problems with this dentist until recently, but after some staff changes the environment and quality of work has suffered a lot. After a couple of recent appointments that were unnecessarily stressful (including one where I had a full blown anxiety attack), I sought a second opinion at another dentist. They immediately discovered a filling I had just gotten had either never actually been placed properly, or popped out almost immediately after my appointment. They explained me that the cavity I had was right next to a gland that produces saliva, so placing a filling there is very difficult for both the patient and dentist. At their office they would simply put a crown on the tooth, but because I just had a filling my insurance might not cover it. I got lucky, but if I had slightly worse insurance, I could have been out nearly $1,000. They were also confused by several other decisions that had been made regarding my teeth. I understand that perhaps One Stop was trying to save me from getting a crown, but it was at the cost of a considerable amount of emotional distress and money. They do not often explain the reasoning behind decisions they are making with your mouth, and if there are options they don't present them, they just decide for you. This is on top of an unclear billing process (I never once received an estimate of what my appointments would cost, only a final bill) and a stressful environment (openly complaining dentists and stressed out dental assistants). Because this was my first time seeing a dentist in a long time, these things didn't initially strike me as odd, but after finding a new dentist I see how much better it can be. I don't like leaving negative reviews, but I genuinely feel the office and clients need to know how poor my experience was.
I recently visited Dr. Norooz and had a wonderful experience. As someone who usually dreads dental visits due to childhood trauma, I was pleasantly surprised by the gentle and understanding approach of Dr. Norooz and his team. From the moment I arrived, the staff made me feel at ease. Dr. Norooz took the time to listen to my concerns and clearly explained each step, making the entire process smooth and reassuring. The level of care was truly exceptional, turning what I expected to be a stressful experience into a positive one. I highly recommend Dr. Norooz to anyone, especially those with past dental fears. The compassionate and professional service provided here is outstanding.
I have been receiving outstanding care from Dr. Norooz and his wonderful staff at One Stop Dentistry since 2018. Every visit to their office has been a testament to their consistent professionalism and dedication to patient care. Dr. Norooz’s expertise and gentle approach have always ensured that I am comfortable and well-cared for throughout every procedure. He takes the time to explain each step, which always alleviates any concerns I might have. His attention to detail and commitment to excellence are truly exceptional. The staff at One Stop Dentistry are equally impressive. They are friendly, attentive, and highly professional, contributing to a welcoming and positive atmosphere. Their efficiency and dedication to providing top-notch service consistently exceed my expectations. I travel all the way from Vancouver, Canada, to be cared for by Dr. Norooz, and it is absolutely worth the trip. I am extremely grateful for the excellent care I have received over the years and would highly recommend Dr. Norooz and his team to anyone seeking dental services. Thank you, Dr. Norooz and the team at One Stop Dentistry, for your unwavering dedication and exceptional care!
Dr. Norooz is wonderful! I’ve been there twice now and plan on continuing with his office for all future dental work. This is because of how comfortable and informed I feel while in his office with his team. On both visits they’ve been extremely friendly, attentive, and informative. Dr. Norooz explains everything so well which has me leaving my appointments feeling more educated in my own dental health. I’ve always hated going to the dentist, but I don’t so much anymore. Couldn’t recommend this office enough!
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