Novus Orthodontics

Welcome to Novus Orthodontics, located at 1825 Mars Hill Rd, Acworth, GA 30101, USA. As part of our Theme Park Directory, we aim to provide objective information on local services. You can contact Novus Orthodontics at (470) 280-2043 or +1 470-280-2043.

Novus Orthodontics has received mixed reviews from patients, with positive feedback regarding staff care and concerns about communication and treatment effectiveness.

Key points from patient reviews include:

• Positive experience with staff members like Jess, who provided thorough and patient-centered care, particularly regarding gum health.
• Appreciation for Jess's knowledge and bedside manner.
• Concerns about the effectiveness of previous orthodontic treatments, with a patient needing retreatment.
• Significant communication issues, including difficulty reaching the Acworth office via phone and lack of returned calls.
• Inconsistent service between locations, with one location ceasing orthodontic services despite scheduled appointments.

One patient expressed satisfaction with the attentive care provided by Jess, particularly her thorough explanations and patient demeanor. However, another patient reported concerns about the effectiveness of past treatments and significant difficulties in contacting the office. The inconsistency between locations and the lack of communication have also been raised as concerns.

Based on the available reviews, potential patients should be aware of the mixed experiences and potential communication challenges. While some staff members are praised for their care, the reported issues with treatment effectiveness and communication may warrant further investigation. It is advisable to thoroughly discuss treatment plans and communication protocols with the office before proceeding with treatment. Due to the reported communication issues, patients may wish to explore alternative orthodontic care providers.