Northside Dental Co.

I came here for two routine exams and teeth cleanings based on a recommendation from a neighbor who happens to be a dental sales rep and had horrible experiences on both occasions. This practice has poor bed side manner and is designed to squeeze every dollar that they can out of you. I do not recommend this practice to anyone seeking care. Setting up appointments was rather simple and the office was technology forward, clean, bright and new. The building was recently renovated and they have a large parking lot. However, it was obvious that behind their fancy facade lies the drive to pad their bottom line. My first check up here was pretty comprehensive with all the x-rays being taken and teeth properly scaled. This took approximately 45 minutes into the hour long appointment. The hygienist spent a good 10 minutes trying to explain for me why I should pay for the up charge for fluoride even though it already covered under my insurance plan. The hygienist and dentist spent the last 20 minutes of my appointment creating a sense of urgency telling me to prevent my teeth from cracking that I needed to buy from them a mouth guard, electric tooth brushes, teeth whitening, etc all of which I get for free from my dental sales rep neighbor. My second appointment consisted of a longer sales pitch than actual care. My second cleaning here with the same tech didn't even last all of 10 minutes, which is inadequate to receive a proper scaling done, she didn't even floss my teeth. I received another repeated lecture regarding why an up charge for the fluoride was highly recommended even though it was already covered by insurance. Followed by another 20 minutes berating me on why I did not want to proceed with making an mouth guard and signing up for their teeth whitening treatments. When I had told her that I had procured these elsewhere, she proceeded to tell me about how low quality my products were attempting to shame me. I've never had any issues with my teeth and I cannot imagine how this practice would try and extort me if I had actually had an issue with my teeth. This has left a bad taste in my mouth and I cannot recommend anyone come to this practice.

I had a great experience establishing care with this team as a new patient. All of the staff were very welcoming and professional. Mary did an outstanding job with my cleaning. She is very kind, personable and patient. I also saw Dr. Yang who was just as sweet with excellent chair side manner. Although I had no urgent dental needs, the treatment that was recommended didn’t feel forced. I had a great experience, all questions and concerns were addressed and answered. I would definitely recommend!

Great! I haven’t been to the dentist in forever and everyone was very respectful, kind, and explained what was going on with my teeth and next steps. Office is welcoming and I got a little gift for being a new patient. Would definitely recommend. Insurance coverage was good with my United dental plan.

It's unusual to describe a dental visit as "enjoyable", but I had a very positive experience as a first-time patient. I needed a chipped tooth treated. Everything was clearly explained to me and the treatment was painless. I will definitely return to Northside Dental for exams and cleanings.

The facility is so beautiful and all the staff are great!! From the moment I walked in the staff took care of me, got my free gift, and new information about my teeth that I didn’t know. Service was fast and efficient. The staff really care about you here! I cannot wait to go back for my deep cleaning and to receive my night guard. Excellent place of business! 10 stars if I could!