North Shore Smile Surgery

I want to give a big shout-out to Mickie for going above and beyond in helping me through the entire dental process. Her support made all the difference! Dr. Franc and the entire staff were incredibly accommodating, knowledgeable, and professional from start to finish. From my very first visit to my last procedure, I felt well taken care of, both in terms of expertise and comfort. The team’s friendly and approachable demeanor truly sets them apart. I couldn’t have asked for a better experience—thank you to Dr. Franc and the staff for making my dental journey so smooth and positive!

Exceptional Surgical Care and Compassionate Staff! ⭐⭐⭐⭐⭐ I recently traveled from New York to have an extensive surgical procedure at North Shore Smile, and the experience was exceptional. From the first consultation to my post-op recovery, the level of care and professionalism I received was outstanding. Dr. Scott Frank is truly a remarkable surgeon. His skill, expertise and gentle nature put me at ease right away, and the surgery itself was a complete success. Living in New York and making the decision to travel to Illinois to work with a highly recommended Dr. was a great decision. What made this experience even better was the incredible kindness and support from the entire staff. Their professionalism combined with genuine compassion made all the difference before the surgery and during my recovery. Every nurse and team member went above and beyond to ensure that I was comfortable, calm, and cared for. In particular, Lela was a huge support and available to discuss any questions. Dr Frank has a great team! I couldn’t have asked for a better experience. If you’re looking for a great Dr. and surgical team that is not only highly skilled but also deeply caring, I wholeheartedly recommend North Shore Smile! Thank you to everyone for making a potentially stressful time so positive! Lisa

The staff and Dr. Frank couldn't have been nicer or more attentive. They made me feel at ease....no easy task in a dental office! All my questions were answered and explained in detail and I never felt they were rushing me. I look forward to working with them to correct my issues.

After waiting weeks for an appointment, I had my first consult today. I came here through recommendation by my dentist and the good reviews. I had specifically asked for consult with Dr Scott. My appointment got moved a couple times saying Dr Scott was unavailable and I was finally asked to come in today. Dr Al came for the consult and when I asked for Dr Scott I was told he is busy in a major procedure and he can't come. Dr Al also said it'll mostly be him doing the procedure on me. Then I get shown a bill worth thousands and I'm asked to make a payment before they send it to my insurance. I've never been asked to pay at any doctors office without the bill being processed through insurance. Moreover, this was only a consult. I am deeply disappointed in how this was handled.

Dr. Frank is a wonderful doctor and great person! He takes time to explain what needs to be done with each patient, spend time with them so they understand the process and timeline that will take place. I wouldn’t go to any other oral surgeon as I trust him! His practice also has all the latest technology and a very caring staff!