North Shore Family Dentistry

Welcome to North Shore Family Dentistry, located in Stoneham, Massachusetts. As part of the Theme Park Directory, we are providing information about this dental practice. North Shore Family Dentistry offers general dental services to patients in the local community.

Patients have shared contrasting experiences at North Shore Family Dentistry. One long-time customer expressed disappointment with the front desk staff. After resigning from their job and seeking to verify their dental insurance, they were given incorrect information. Despite having paperwork confirming their insurance, the front desk staff was nonapologetic, insisted the patient should have known their carrier, and refused to admit their mistake. The patient, who has memory issues due to disability and medication, felt upset and discriminated against. While they praised the dentist and hygienists, they expressed they would no longer tolerate such treatment from the front desk staff.

In contrast, another patient had a positive experience, praising Holly for a "great cleaning" that left their mouth without soreness. They also commended Gabby for her excellent office work in scheduling appointments. They found the dentists to be thorough and punctual, taking them at their scheduled appointment time. They recommended the practice to everyone.

The reviews present a mixed picture, with positive feedback regarding the dental team's skills and punctuality, but significant concerns about the front desk staff's customer service and accuracy.

Key features of North Shore Family Dentistry include:

• Long Time Customer and Insurance Carrier: Highlights the practice's long-term patient base and insurance handling.
• Front Desk Mistake and Nonapologetic Staff: Negative feedback regarding front desk accuracy and customer service.
• Responsibility to Know and Unempathetic Staff: Negative feedback regarding staff attitude and patient empathy.
• Disability and Memory Issues: Highlights concerns about patient sensitivity.
• Upset Patient and Discriminated Patient: Negative feedback regarding patient experience.
• Wonderful Dentist and Wonderful Hygienists: Positive feedback regarding the dental team's skills.
• Clerk Treatment and Great Cleaning: Mixed feedback regarding staff interactions and hygiene services.
• Holly Hygienist and Not Sore Mouth: Positive feedback regarding the hygienist's skill.
• Gabby Office Staff and Scheduling Appointments: Positive feedback regarding office staff efficiency.
• Timely Appointments and Recommend Dentist: Positive feedback regarding punctuality and overall recommendation.
• Stoneham Dentist and Family Dentist: Provides general dental services for families.

If you are considering North Shore Family Dentistry, please be aware of the mixed reviews, particularly regarding the front desk staff's interactions. It is recommended to verify all insurance information independently and discuss any concerns with the office management. You can contact them at (781) 662-1999 or +1 781-662-1999, or visit them at 3 Woodland Rd # 417, Stoneham, MA 02180, USA. Exercise caution and prioritize your comfort and well-being.