Noe Valley Smiles and Braces

My two oldest sons have received orthodontist services from smiles and braces. It's an upscale business located in a wealthy, gentrified neighborhood and charge a premium but our experience has been recently somewhat disappointing. My son had a visit this morning and they didn’t put rubber bands on the bottom row of his teeth which left him in considerable pain and unable to eat lunch. He had to return today to get them put on and the dental team had no explanation as to why they missed this obvious step. Multiple bands were missing on the front bottom row of teeth. My other son broke off one third of a front tooth playing sports and they (probably a different dentist) couldn’t color match the glue to make it look good nor cure the glue to secure the tooth for more than a few weeks. After the second detachment we went to Glen Park dental and they perfectly color matched the tooth and the glue has held for years. Attention to detail and communication with the patient here may not be the best. I suggest checking other reviews or talking with other parents before you contract with this group for braces.

I went to Dr Jafari for a year and while he was very kind and affable, every tooth he worked on became so sensitive that I ended up getting root canals for each of them. I never had or needed a root canal until then, but needed 3 root canals after every tooth he worked on. I wasn't able to chew food for months. I've changed dentists since then and had fillings and I haven't had any sensitivity after.

Starting a new job I had to find a new dental office because my coverage changed. I decided to try Noe Valley Smiles and Braces. Upon arrival I was greeted by the front staff, who reviewed my coverage fully, so I could understand everything. I was then taken in for xrays and a teeth/gum check by the doctor. Dr Jafari reviewed all my concerns with my smile. I was then greeted by Karen the hygienist for my cleaning. She did an amazing job. Especially being that I have sensitive gums. The next day I had no pain or soreness. She was great! This dental office is great. Staff that is welcoming/treats patients like people not just a number/and will take time to answer any questions and not make you feel like your bothering them. If your looking for a great dental office look no further

I have been seeing Dr Jafari for many years and it’s been an exceptional experience. He is very caring and knowledgeable. His front and back staff did a great job making me feel comfortable and at ease. I would happily recommend this office to everyone.

I brought my 3 year old here once, Dentist was kind and he had a positive experience. However the clinic is not upfront with payment. When I set the appt I asked if they took my insurance and if I was responsible for any fee; they said no and that they will bill my insurance. (I am covered for exam, and cleaning) 4 months later I received a letter claiming it was my last attempt to pay my $250 balance; I never received email, phone call, or voicemail etc. We even asked before and after treatment if there was any co-pay. When I called they said the amount was due to "scheduling fees" whatever that means. They end up reducing it to $120 dollars after I confronted them. So be aware of a potential surprise bill even if you do your part understanding your insurance coverage and asked them face to face if your treatment is covered or not.

Cicelly made the appointment comfortable for my 6 year old and really helped her with some fears she's typically had at dental appointments. Cleanings and check ups have not been easy for her in the past. But this one went very smoothly. Thanks, Cicelly!