Nitro Family Dentistry

Front desk receptionist is short and unfriendly to some customers. I came to this dental practice because one of my daughters needed a root canal, which our regular dental office does not currently perform. And, our previous oral surgeon was unable to perform because she couldn’t numb my daughter’s mouth. Now, I’m a single custodial father with no support from mom. I have been filling both twin’s cavities, had some of one twin’s teeth surgically removed at the other oral surgery office and just completed her sister’s root canal at this office. This process has been over 12 months now. During our last visit to this office, I was short on time because I needed to pickup my 7 yr. old son from school, which was 50 minutes away. So, I did not have time after the root canal to speak with the dentist about my other daughter’s recently discovered additional cavities that needed to be filled before getting their braces. Nevertheless, when I called back to schedule my daughter for her fillings. I asked the receptionist if she could find out the time frame for the cavity repair process. Well, the receptionist proceeded to lecture me about how I should have spoken to the dentist when I was in the office and that dental work is a timely process. Wow, imagine that, I really needed to be lectured by this individual about how dental work is time consuming! Last, I asked to speak with the dentist and the office manager, but I was told they were not available. And, the receptionist did not provide me their voicemail to leave a message about my concerns. Great back office staff and dentist but the reception area needs an adjustment!

Everyone was very friendly and professional I enjoyed my visit looking forward to my next one in a couple of weeks. .Thank you Dr. SPEARS for your professional time.

Dr. Spears and staff are professional and efficient. I appreciate the personal caring interaction they show to patients.

Always love getting my teeth cleaned, Heather is the BEST!!! I haven’t had the best week but when I go in there Heather is so wonderful and funny that she just makes my day so much better! ♥️

I love this dentist’s office. Everyone is so kind and caring. And, of course, they do a great job!