NextGen Dental & Orthodontics

NextGen Dental & Orthodontics is a dental practice located at 201 E Strong St Ste 4, Wheeling, IL 60090, USA. They can be reached by phone at (847) 947-2651 or +1 847-947-2651.

Based on customer reviews, NextGen Dental & Orthodontics has received mixed feedback regarding patient experiences. Key aspects highlighted in the reviews include:

• Professional and Pain-Free Wisdom Teeth Extractions: Dr. Alex is praised for his professional and efficient wisdom teeth extractions, ensuring minimal pain and discomfort for patients.
• Successful Healing and Follow-Up Care: Patients report successful healing with minimal swelling and tolerable pain, as well as positive follow-up appointments.
• High Patient Satisfaction with Dental Services: Patients express high satisfaction with the dental services provided, with one patient stating they would return to Dr. Alex for future extractions.
• Friendly and Helpful Staff (Except Receptionist): The majority of the staff is described as super nice and helpful, contributing to a positive patient experience.
• Concerns Regarding Receptionist Behavior: Some patients have reported negative experiences with the receptionist, Jennifer, describing her as having an attitude and treating patients disrespectfully.
• Management Response to Receptionist Complaints: Concerns have been raised regarding the management's response to complaints about the receptionist, with reports of the manager stating "she doesn’t do anything wrong."
• Professionalism and Patient Respect Concerns: Patients have expressed concerns about the lack of professionalism and respect shown by the receptionist, highlighting the importance of treating patients with courtesy.

The reviews indicate a disparity in patient experiences at NextGen Dental & Orthodontics. While the dental services provided by Dr. Alex and the majority of the staff are highly praised, there are significant concerns regarding the receptionist's behavior and the management's response. Potential patients should consider these mixed reviews and may want to discuss their concerns and expectations with the practice before proceeding with treatment. As a Theme Park Directory providing local information, we present these reviews to offer a balanced perspective on NextGen Dental & Orthodontics.