Newport Dental & Orthodontics

I had a root canal scheduled yesterday. It was an amazing experience. Dental assistants were so nice and caring. The dentist was amazing, too. He was fast and caring. This was my second root canal, and I can say this by far the best root canal experience I have ever had. I will definitely be coming back.

Horrific Experience - Wrong Tooth, No Accountability! I had an absolutely horrific experience at Newport Dental. I went in for a root canal on a specific tooth, only to discover a year later that they performed the procedure on the WRONG tooth! Initially, I trusted their expertise, especially since I had a cavity and assumed the root canal was correctly done. Plus, they're the dentists – the ones we're supposed to trust. However, my ordeal began when I was billed an additional $400 after already paying around $1200 in full. Finding this odd, I contacted my dental insurance, only to learn that I had been grossly overcharged. Moreover, I was still experiencing pain on the tooth they worked on. I filed a grievance to get refunded for the overpayment. During this process, my insurance requested dental X-rays and detailed information from Newport Dental. A few weeks later, I received a shocking statement revealing they had done the root canal on the wrong tooth. This revelation started to make sense when I recalled an incident during my visit to have the temporary crown replaced with a permanent one. The dental assistant began pulling on a tooth on the opposite side of my mouth that didn’t have the temporary crown! I had to stop her before she yanked the wrong tooth out and informed her the crown was on the other side. She disappeared for about 15-20 minutes, and then a new dentist appeared to finish the crown. They knew about their mistake but never informed me. Despite knowing they made this grave error, Newport Dental has yet to apologize or take responsibility. Not only did I endure unnecessary pain and expense, but I still need the original problem tooth treated, which means more time, pain, and cost. This level of incompetence and lack of accountability is unacceptable for any professional service, let alone a dental office where trust and precision are paramount. I am extremely disappointed and warn others to stay far away from this place. Your dental health deserves better than this.

Dr. Shafie & Dr. Tandon are both very remarkable dentists! Their services are outstanding in their patient care, education, and preventative & restorative treatments. The assistants and front desk staff are also very attentive in their work and to patients. I will be coming here from now on for my dental checkups! ?

Daniel was really nice and made me feel very welcomed. I don’t like coming to the dentist but he made my visit a whole lot better!! Thank you Daniel :)

Been passing this place up for years. Glad I stopped. The staff was, very friendly and kind, from the moment I stepped in, to the end of my visit. Went in as a walk in and was seen within 10-15 minutes . The doctor was very gentle with her injections, in numbing my mouth. Very reasonable as well, for what I’m having and had done. ?