Nelson Ridge Family Dental - Dentist New Lenox

I am extremely nervous going to the dentist. My previous dentist, whom I loved, retired so I had to find another dentist. I picked Nelson Ridge because of the good ratings and I am very glad I did. Everyone at Nelson Ridge was patient and kind. Erin was amazing doing my cleaning and Dr. Steve was super nice. Everyone took their time, did not rush me when I had questions and went out of their way to make me feel comfortable. I highly recommend this office!

Couldn’t ask for a better experience at a dental office! As a first time patient with a referral from my Mom, this was an amazing experience. I saw how good they treated her during her dental emergency last year, and I was so right to come here for my own dental needs! Starting with my first appointment for a cleaning, Pam was SO gentle and sweet- I have extremely bad anxiety and she was so understanding. It took a while to get the X-rays done (I started feeling a panic attack come on because of the bite wings), but she was so reassuring and kind. She did a fantastic job with my cleaning AND with relaying the news that I needed my wisdom teeth removed (something I had known for a while). Thankfully they were able to get me in about two weeks later for my surgery! I had it done this past Thursday. Dr Brady was once again so kind and understanding, helped me address my fears and concerns before heading in for surgery. He was very comforting and made me feel secure in my decision. Within an hour, all four wisdom teeth were safely removed and I was on the way home! The office even followed up with me the next day to check in (thanks Jacqueline!). My recovery has been as swift as possible, and I owe it all to the phenomenal doctors and staff at Nelson Ridge. From the front desk to the hygienists to the doctors, absolutely phenomenal service all around. I could not be happier!! This is the truly one of the best dental experiences I’ve ever had in my life… my anxiety around going to the dentist has definitely lessened thanks to this office!! Excellent excellent job all around to everyone on staff- you all truly understand how to make patients feel seen and treat them with kindness. I’d give a million stars if I could!

Dr. Steve’s kindness and patience is truly what keeps me coming back to Nelson Ridge. Recently, I went in to have a crown assessed that I wasn’t quite happy with. It was color matched to my teeth properly, but due to having a combination of both porcelain veneers and natural teeth, the color was casting a darker tone in photos when I smiled. I felt very anxious about this appointment, but Dr. Steve validated my feelings and when I told him it was affecting my self-confidence he replied, “then I have to replace it.” I was able to be seen the following week for the replacement crown and Dr. Steve and his assistant spent time with me and made sure that I spent time with the new crown to view it in a mirror and snap a few photos before cementing it into place. They did a wonderful job addressing my concerns and removing any anxiety from the experience. I now have a beautiful, confident smile once again!

This is the best dental office I’ve ever been to, and I’ve been to a lot! All of my appointments are punctual (if my appt is at 3pm, they call me at 2:55pm!) This most recent visit, I had my teeth cleaned by Kaylee, and she is awesome! Gentle, kind, understanding, and thorough! I wrapped up my visit with Dr. Kathy, and she is the best dentist I’ve ever had - NO PAIN! And if you have any questions, she’s quick to explain and address all of your problems - no judgement. 5 stars all the way!

I’m a new patient here & Julia (RDH) was wonderful! I let her know it had been several years that I had been to the dentist and how anxious I was. She put me at ease, was friendly, explained everything perfectly & did a very thorough job. I especially appreciate that they take pictures of your teeth with this tiny little camera & project them on a monitor and the dentist goes through everything. That’s the first time I’ve ever experienced that at the dentist - super helpful. The office is very clean & welcoming - walking through the back area didn’t even seem like a dentist office, which is nice. When I checked out, we went through the cost of everything, it was explained very clearly & there was even a little diagram with the teeth highlighted, so you knew exactly what they were referring to. Overall great experience for a visit to the dentist!