Mountain State Oral and Facial Surgery ico

Mountain State Oral and Facial Surgery

4307 MacCorkle Ave SE, Charleston, WV 25304, USA

4.0

Went for biopsy for husband. No preparation, stabbed with (likely) Novocaine needle. This was incredibly painful for my husband. No topical numbing pre-injection. In and out very quickly. Then, to get biopsy report was routed to the "nurse" extension. On 2 separate days, the surgical tech routed me back to reception, with no explanation or information by the tech. Finally, after asking specifically to talk to the nurse, was put through to nurse, and, after put on hold, was given results. Major lack of empathy and compassion from all staff contacted for patient/family awaiting biopsy results. Downright unprofessional. Seems to be a practice focused on shuffling people through quickly, with an emphasis on payment. Beware!

Ginny Byer
  • Overview

Hours

Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 2:30 PM
Saturday Closed
Sunday Closed

Mountain State Oral and Facial Surgery Introduce

Mountain State Oral and Facial Surgery is an oral surgery practice located at 4307 MacCorkle Ave SE, Charleston, WV 25304, USA. They can be reached at (681) 317-7033 or +1 681-317-7033.

Based on customer reviews, Mountain State Oral and Facial Surgery is highly regarded for its professional and efficient oral surgery. The staff is consistently praised for their gentle approach, clear explanations, and ability to minimize patient anxiety, particularly for those with dental phobias.

Patients who have undergone tooth extractions report positive experiences, highlighting the efficiency of the procedures. One reviewer, who is generally anxious about dental visits, was impressed with the quick turnaround, completing their appointment within an hour. The staff is described as pleasant and gentle, ensuring patients are informed and comfortable throughout the process. Patients also note minimal post-operative pain and tenderness.

The practice is also commended for its professionalism and organization. Patients appreciate the lack of wait times in the lobby and the knowledgeable staff who clearly explain procedures and costs. The surgeons are described as skilled and competent, providing efficient and effective care. While patients may not enjoy the nature of oral surgery, they acknowledge that Mountain State Oral and Facial Surgery does a good job.

The practice specializes in procedures like tooth extractions and preparations for dental implants, demonstrating expertise in complex oral surgery procedures.

Key features and services highlighted by patients include:

  • Professional and efficient oral surgery procedures.
  • Gentle and compassionate staff.
  • Clear explanations of procedures and costs.
  • Minimal wait times.
  • Effective management of dental anxiety.
  • Skilled and knowledgeable surgeons.
  • Expertise in tooth extractions and implant preparations.
  • High patient satisfaction and positive experiences.

Mountain State Oral and Facial Surgery is highly recommended for individuals seeking professional, efficient, and compassionate oral surgery in Charleston, WV. The practice is known for its commitment to patient comfort, its excellent team, and its ability to provide high-quality oral surgery services in a welcoming environment.

It is important to note that Mountain State Oral and Facial Surgery is a medical service provider, and not related to the Theme Park Directory platform category. This introduction focuses solely on the oral surgery services provided by Mountain State Oral and Facial Surgery based on the provided reviews.

Mountain State Oral and Facial Surgery Photos

Mountain State Oral and Facial Surgery 9
Mountain State Oral and Facial Surgery 9
Mountain State Oral and Facial Surgery 9
Mountain State Oral and Facial Surgery 9
Mountain State Oral and Facial Surgery 9
Mountain State Oral and Facial Surgery 9
Mountain State Oral and Facial Surgery 9
Mountain State Oral and Facial Surgery 9
Mountain State Oral and Facial Surgery 9
Mountain State Oral and Facial Surgery 9

Mountain State Oral and Facial Surgery Location

Mountain State Oral and Facial Surgery

4307 MacCorkle Ave SE, Charleston, WV 25304, USA

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Reviews

Went for biopsy for husband. No preparation, stabbed with (likely) Novocaine needle. This was incredibly painful for my husband. No topical numbing pre-injection. In and out very quickly. Then, to get biopsy report was routed to the "nurse" extension. On 2 separate days, the surgical tech routed me back to reception, with no explanation or information by the tech. Finally, after asking specifically to talk to the nurse, was put through to nurse, and, after put on hold, was given results. Major lack of empathy and compassion from all staff contacted for patient/family awaiting biopsy results. Downright unprofessional. Seems to be a practice focused on shuffling people through quickly, with an emphasis on payment. Beware!

Dec 04, 2024 · Ginny Byer

From the time that I walked into the office of Mountain State Oral and Facial Surgery I felt welcomed! The office was very bright, extremely nice and clean. The music was playing, patients in the waiting area were singing and talking to one another. Every employee that I came in contact with was very nice!! I'd recommend this facility for all of your oral and facial surgeries.

Nov 10, 2024 · Doris Cunningham

Excellent facility & staff. Everyone from arrival to discharge was professional, kind & caring. Dr Henderson is always so kind & an excellent surgeon. I'll never want to see anyone else. I received excellent care pre, during & post op. The followup call the same day to inquire how I was doing was so kind. All questions were answered & my phone call was answered promptly. Thank you

Jul 02, 2024 · Barbara Jackson

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