Moss Family Dentistry, Formerly Bateman

I never have to wait long once I check in. The hygienist, Whitney, is amazing. I have seen all the dentists in the office and every one is very informative, knowledgeable and caring. The lady at the front desk, Christina, is an asset to the office. I never have to give her my name, she knows it. She is a gem, personable and always very sweet. She is one of the reasons I continue to go there. I used to have such a fear going to the dentist and avoided it for way too long. That all changed once I went to this office for a wisdom tooth issue. It is a half hour drive from my house but it is worth the drive for me. I am patient for life.

Receptionist does not “fit” with the rest of the facility… argumentative and a downer; also responsible for charges not applicable. Check your accounts! This advice is from more than two encounters. The remaining staff are courteous, helpful and genuinely engaged. Could not be more receptive and do a great job. Shout out for Christina ❤️ She is calm, helpful and patient- has your best interest in mind. Give ‘em try- even though we miss Dr Rick greatly.

Receptionist does not “fit” with the rest of the facility… argumentative and a downer; also responsible for charges not applicable. Check your accounts! This advice is from more than two encounters. The remaining staff are courteous, helpful and genuinely engaged. Could not be more receptive and do a great job. Shout out for Christina ❤️ She is calm, helpful and patient- has your best interest in mind. Give ‘em try- even though we miss Dr Rick greatly.

I am convinced that every position at Bateman Dentistry has the job requirement of, "Must be an incredibly nice, welcoming person," because that has been my experience in my years as a patient here. When you think of a dentist's office, a lot of people would imagine a very boring, clinical experience; when you're a patient at Bateman, you're immediately greeted with a warm welcome and catch-up (Christina!), and in my experience, I've never been in the waiting room longer than 10 minutes, and even that is rare (though, I'd gladly wait longer for their service!). My hygienist today (Whitney!) remembered me well from prior visits and is an absolute joy to converse with, and is stellar at checking in with you during your cleaning. She clearly prioritizes your comfort and needs rather than trying to push you out the door for the next appointment, and it's endearing and appreciated. Rather than jump right into cleaning, Whitney made sure to ask if I had any issues or concerns since my last visit, and made sure to thoroughly examine the area I described. It is refreshing to have a medical professional take your concerns seriously without a handwave, and Bateman has always been wonderful about this. Whitney (and every other staff member I've seen) are PAINLESS and FAST - on the right day, I could fall asleep during a cleaning. Coleen checked me out at the front desk following my visit, and once more proved that all of the staff here are just good people that don't see you as a walking pair of teeth. Let me say this: I'm an introvert at heart, and could gladly go through my entire day without a conversation; I LOOK FORWARD to my visits here, because of the people. Christina, Whitney, and Coleen - thank you and sorry if I misspelled your names!

I am convinced that every position at Bateman Dentistry has the job requirement of, "Must be an incredibly nice, welcoming person," because that has been my experience in my years as a patient here. When you think of a dentist's office, a lot of people would imagine a very boring, clinical experience; when you're a patient at Bateman, you're immediately greeted with a warm welcome and catch-up (Christina!), and in my experience, I've never been in the waiting room longer than 10 minutes, and even that is rare (though, I'd gladly wait longer for their service!). My hygienist today (Whitney!) remembered me well from prior visits and is an absolute joy to converse with, and is stellar at checking in with you during your cleaning. She clearly prioritizes your comfort and needs rather than trying to push you out the door for the next appointment, and it's endearing and appreciated. Rather than jump right into cleaning, Whitney made sure to ask if I had any issues or concerns since my last visit, and made sure to thoroughly examine the area I described. It is refreshing to have a medical professional take your concerns seriously without a handwave, and Bateman has always been wonderful about this. Whitney (and every other staff member I've seen) are PAINLESS and FAST - on the right day, I could fall asleep during a cleaning. Coleen checked me out at the front desk following my visit, and once more proved that all of the staff here are just good people that don't see you as a walking pair of teeth. Let me say this: I'm an introvert at heart, and could gladly go through my entire day without a conversation; I LOOK FORWARD to my visits here, because of the people. Christina, Whitney, and Coleen - thank you and sorry if I misspelled your names!

I travel 3 1/2 hours to see my dentist. I lived in Kingsport 25 years and I always went to Dr. Bateman. I like their Dental Hygienist also. I always have a great experience.

I travel 3 1/2 hours to see my dentist. I lived in Kingsport 25 years and I always went to Dr. Bateman. I like their Dental Hygienist also. I always have a great experience.

Honestly the best place I have ever went for a teeth cleaning. The hygienist I use everytime is the absolute best. The new doctors there are so friendly and inviting. I love this place!

Honestly the best place I have ever went for a teeth cleaning. The hygienist I use everytime is the absolute best. The new doctors there are so friendly and inviting. I love this place!