Morrison Dental Group - Mechanicsville

Welcome to Morrison Dental Group - Mechanicsville, located in Mechanicsville, VA. As a featured listing in the Theme Park Directory, we aim to provide local users with information about dental services in their area. However, recent customer reviews indicate significant concerns about the quality of care and service provided by this practice.

Morrison Dental Group - Mechanicsville is located at 9325 Chamberlayne Rd Suite 240, Mechanicsville, VA 23116, USA. You can contact them by phone at (804) 206-9030 or mobile at +1 804-206-9030.

Several reviewers have reported negative experiences, including intense pain during procedures, rude and condescending staff, incomplete cleanings, and inaccurate patient records. One reviewer stated, "Previously a good practice but on Sep 5th 2024 I had a horrible experience, I received the absolute worst treatment. I am 57 years old and never have I felt such pain at a dentist, even after several shots of Novocaine the pain was intense, the assistant that treated me was passive-aggressively rude and condescending. I do believe it isn’t always the employee’s fault, but why take out company frustration on your customers?"

Another reviewer detailed issues with incomplete records and an incomplete cleaning, saying, "Did not have proper records. I do have advanced Gingivitis and periodontal disease, this however was supposed to be a simple cleaning. I have had a deep cleaning done, there was no need for all the digging! The assistant did proceed with a deep periodontal cleaning, yet had only 1/2 hour assigned to do the job... There is no way this can be done, it was supposed to be a simple cleaning hence the 1/2 hour! Of course this meant the assistant only did half the job, literally only half my teeth got cleaned. Then after suggesting I get on anxiety medication the assistant walked out. A dentist did come in, reviewed a few things and then they set up an appointment for me with a periodontist. Of course I still got charged full price. I found a new dentist on the 13th, and when they asked Morrison for my records they only had about half and they were all old records (which does explain why the assistant had no clue as to my dental condition…) My new dentist re-did the cleaning, they inspected all my teeth, took all the x-rays (which Morrison should’ve forwarded no questions asked), was attentive to my needs and without any numbing agents was able to complete the entire process with only minimal discomfort… I’ve been going to dentists regularly for well over a decade, I am not stupid, I know about how much discomfort should be involved and the Morrison experience was top of the discomfort chart. Further interaction in regards to the billing was fruitless, these people are a real piece of work. I would NOT recommend this practice for your dental needs."

Additionally, a reviewer reported issues with a chipped tooth repair, stating, "My wife had a tooth chipped. She scheduled an appointment for it to be fixed. The dentist did fix it. Within a week while she was having breakfast the tooth chipped again. NOTE it was bread, eggs and ham. All the fill in came off, unbelievable. She scheduled again for it to be redone. Unfortunately, the job was NOT done well. The tooth fill is worst than the chip. We call to speak to the regional manager. Front desk clerk stated there is no direct number for the regional manager. Please fix this situation. My wife is unpleased with this job done. She is frustrated everything she eats. She is fearful to see the same dentist again."

These reviews raise serious concerns about the quality of care, staff behavior, record keeping, and billing practices at Morrison Dental Group - Mechanicsville. Potential patients should carefully consider these reviews and seek further information before choosing this practice for their dental needs.