Moreno Valley Family Health Center

I will start by describing the wonderful environment. It is professional, clean and comfortable. You walk in and instantly feel calm and at ease. The providers are the best I’ve ever had. They listen to their clients and work together with them to give them the best possible care. They are compassionate, encouraging, and considerate to your every need. My provider specifically, Keena, is a beautifully kind and supportive woman. She has had my best interest every step of the way. She prioritizes my emotional health and listens and understands me like no other provider has. Truly a wonderful place with wonderful staff. Thank you to everyone who works here for your effort and dedication.

The NP , Ryan made me feel very rushed and unheard at my first visit. I tried to be understanding, maybe he had a bad day or needed to be somewhere. Now he has failed to call me 3 times for a phone appointment. This is horrible practice and unacceptable patient care. I am a nurse myself, I would never treat my patients so poorly, nor would any of the Providers I work with. I am disgusted with his treatment. I will be requesting a different Provider.

This is THE WORST doctors office you can go to, they will have you waiting months before you can be scheduled and when you do have an appointment, they will have you waiting over 45 minutes just to be called back. They treat you with ZERO compassion honestly a big waste of time coming here, AVOID AT ALL COSTS !!

I'VE BEEN ON THE PHONE FOR 45MIN TRYING TO GET A HOLD OF THE OPTICAL AND GET HANG UP ON EVERYTIME. I'VE BEEN CALLING BK TO BK AND NO ANSWER IT WAS ONLY 2:45PM WHEN CALLING AND WEBSITE SAID IT'S OPENED TILL 5PM SO THAT'S WEIRD THAT THEY AREN'T ANSWERING. IM JUST TRYING TO SEE IF MY DAUGHTER GLASSES ARE READY TO BE PICKED UP. IT'S BEEN 2 MONTH AND STILL NO CALL FROM THEM SO THAT'S WHY IM CALLING THEM AND THIS IS WHAT I GET. HUM?‍♀️

Good friendly service Hasko and his assistant David made me feel comfortable and the work they do is quality work