Moore & Moore Dental Associates
Contact Number: (304) 343-7121
Mobile phone: +1 304-343-7121
Website: www.mooreandmooredentalwv.com
Email:
Opening Hours:
Monday, 7:00 AM - 5:00 PM
Tuesday, 7:00 AM - 5:00 PM
Wednesday, 7:30 AM - 2:00 PM
Thursday, 7:00 AM - 5:00 PM
Friday, 8:00 AM - 8:00 AM
Saturday, Closed
Sunday, Closed
Address: 420 Virginia St W, Charleston, WV 25302, USA
Location
Customer Reviews
Possibly the worst dentist in town. They no longer except Humana insurance which is not a problem for us. The problem is how Dr. Moore's wife treats customers who use Humana. My mother had an appointment. She called the day before because she had a valid question, only to find out her insurance was no longer excepted. When were they going to tell her? Your guess is as good as mine. I wouldn't be surprised if they planned to wait until after she got the fillings done. They had no plans for letting customers know. When my mom asked to talk to the office manager who turns out to be Dr. Moore's wife, Mindy, Mindy gets abusive. She tries to blame my mom. She blames an employee who quit. She blames everyone but herself and offers NO APOLOGY. So I call. Did she apologize then? No. She hung up on me. I know why your employee quit and you can probably expect more to follow. This woman should NOT be in charge of others. She should NEVER be allowed near a phone. She's just an angry woman who can't manage her own emotions, even when her husbands business is on the line. She lost Dr. Moore two customers today. It is my sincerest hope this review saves more people from this woman's foul attitude. There's just too many dentists in this city to bother with her. Dr. Moore should fire her or at least keep her away from customers. They also need a system in place to contact customers when there's a problem on their end in a timely manner. There is NO excuse for this.
They fit me in their schedule. I was a new patient today the staff was really nice. They really helped me today i’m so thankful :) . I would highly recommend. They helped me with a emergency root canal.
I have been seeing Dr. John as my dentist since I was a young child and very professional does amazing work always very professional, and Their office has always worked with me and my crazy work schedule and will continue going to them for as long as they’re around.
My wife gets anxiety from dentist from things that happened when she was younger. She let the dentist/front ladies know and they were very nice to her and helped her. When she had a bad infection and her tooth wouldn’t numb the dentist tried he’s best to numb it. This is the only place she will go to now. We were there today to get a tooth pulled for her 3/18/24 and the ladies were so nice and helpful! The dentist seemed to just wanna be done and left
If you cry alittle bit don't go here the dentist John Moore said oh I know that doesn't hurt when he stuck me with the needle It ticks me off to have my pain disregarded My gum was numbed to fix a cavity I cried alittle bit not loudly either but I still felt a good bit of pain from the needle you don't disregard a patients pain especially one with fibromyalgia which you knew about before you did anything Fibromyalgia can make the pain worse they didn't tell me what they were doing the while they were trying to fix my tooth also the nitrous gas didn't do squat to calm me either. The staff was nice and the dentist but his bedside manner disregarding pain and whoever the lady was had an attitude saying you don't go here anymore when I asked what happened to the all the cavities I had on the x Ray they sent to my new dentist office I'm having it re xrayed I don't trust this office the new dentist said I only have 2
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