Modern Dentistry PC

Located at 7410 Hull Street Rd N STE 101, Richmond, VA 23235, USA, Modern Dentistry PC offers dental services in the Richmond area, potentially accessible for those visiting or residing near local theme parks. It is strongly advised that prospective patients carefully review all available feedback before choosing this dental practice.

Environment:

No specific information about the office environment is provided in the available reviews.

Services:

Based on the customer reviews, Modern Dentistry PC appears to offer services such as:

• Dental cleanings.
• Night guards.
• Cavity fillings.
• Root canal treatments (potentially as a consequence of previous treatment).

However, the quality and execution of these services have been called into question by some reviewers.

Features:

One positive aspect mentioned in a review is the price and the niceness of some of the technicians. However, significant negative features are also highlighted:

• Poor phone communication: Multiple reviewers report difficulty reaching the office via phone, with calls going unanswered for extended periods.
• Inefficient scheduling: Issues with scheduling cleanings and receiving callbacks are mentioned.
• Long wait times: Patients report waiting significantly past their appointment times.
• Negative experiences with specific procedures: One reviewer had a prolonged and unsuccessful experience with a night guard fitting.
• Alleged negligent care: A concerning review describes a cavity cleaning resulting in significant tooth damage, allegedly leading to the need for a root canal. This reviewer also claims the practice refused to take responsibility for the additional treatment costs.
• Poor customer service: The alleged refusal to address the consequences of the dental work described in the negative review points to concerns about customer service.

Promotional Information:

The only mention related to cost is one reviewer noting the price as a positive aspect, but this is not presented as a specific promotion.

Real Customer Reviews:

The provided customer reviews for Modern Dentistry PC are overwhelmingly negative and raise serious concerns. Multiple reviewers report significant issues with communication, particularly the inability to get the phone answered. One reviewer detailed a severely negative experience involving a night guard that took five weeks and four appointments to attempt to mold. The most concerning review describes a simple cavity cleaning that allegedly resulted in substantial tooth damage, requiring a root canal, post, and crown. This reviewer claims the practice refused to take responsibility for the resulting costs and strongly advises against seeking care at Modern Dentistry PC, alleging negligence and poor customer service. The overall sentiment suggests a decline in the quality of service and significant issues with patient care and communication.

For local users and those visiting theme parks near Richmond, it is strongly recommended to exercise extreme caution and thoroughly research alternative dental care providers before considering Modern Dentistry PC. The provided reviews highlight significant issues with communication, wait times, and the quality of dental work and customer service.

Modern Dentistry PC

7410 Hull Street Rd N STE 101, Richmond, VA 23235, USA