Mini Dental Implant Centers of America - Springfield, MO - Dr. Thomas Baggett, III

I have a bottom partial denture that sets upon 2-teeth on each side, left & right. 1 of the four (4), crowned teeth that serves as anchors broke off and I have an open hole ripe for infection and pain. I called trying to get an appointment thinking that having a broken tooth which is beyond my control would surely mean that I was a much more serious case for concern but, I was wrong. I was in no way expecting to be seen as early as tomorrow or even the next week. I understand completely that there are others that most assuredly possess more complicated problems & required more complicated procedures. Regardless, I was told “It doesn’t matter if your tooth has broken off or not, the earliest we can get you in for ANY appointment is January 30, 2025.” I asked if having a broken tooth mattered or was of more concern to which the receptionist responded “No.”. So, I suppose unless you have massive infection, bleeding gums & may run the risk of the infection spreading from an open hole in your gums is of no concern to this particular Dentist? It appears to be “First come, first served”, regardless of the possible health risks one may be facing due to the problems that has brought you to this point? One is left with the realization you most likely will have to resort to a liquid diet to stay alive and/or somewhat healthy as not ingesting any food would guarantee a most grim outcome but apparently that doesn’t matter either? It causes me to reflect upon & have great concern for a healthcare provider that has zero concerns regarding any possible problems outside of normal problems and/or complications you may or may not be facing. I was apparently under the false perception that even Physicians of Dentistry “triage”, their patients providing care starting with the most severe and going from there, downward to patients of little or less danger or to the mundane of oral health. I could not in good conscience recommend these dental physician(s), or their facilities based upon the fact that they place little or no concern upon their patients health concerns, irrespective of the severity. I am in no way commenting or denigrating on the Dental Physicians here, in regards to their education, experience, abilities, qualifications & bedside manner. Perhaps their policy is to leave all assessments of care and the severity of your health to their secretaries and/or receptionists? I hope this has helped anyone seeking oral healthcare. Thank you for your time and the space to express my concerns.