Midwest Orthodontic Center-Elgin

Welcome to Midwest Orthodontic Center-Elgin, located at 500 Waverly Dr, Elgin, IL 60120, USA. As an orthodontic service listed in the Theme Park Directory, Midwest Orthodontic Center-Elgin has received mixed reviews concerning its staff and customer service.

You can contact Midwest Orthodontic Center-Elgin at (847) 488-1080 or +1 847-488-1080.

Patient reviews indicate significant concerns about the professionalism and attitude of some staff members. Specifically, a staff member named Diana is described as having an "absolute worst attitude," being unprofessional, and lacking customer service skills. The reviewer expressed a desire to give the practice a zero-star rating, citing the rude behavior of the staff towards paying customers.

Furthermore, concerns were raised about the manager, Bianca, who was perceived as being more focused on promoting her personal flower business than addressing customer inquiries, particularly regarding race-related matters. This led the reviewer to take their business elsewhere, claiming to have photographic evidence.

In contrast, Dr. Alkharsa is described as a very nice and patient doctor. An assistant named Karem is also praised for being sweet and making patients feel at home. This positive feedback suggests that while there are significant issues with some staff members, the clinical care provided by Dr. Alkharsa is well-regarded.

Key points from patient reviews:

• Significant concerns about the unprofessional and rude behavior of some staff members, including Diana.
• Concerns about the manager, Bianca, prioritizing personal business over customer service.
• Positive feedback regarding Dr. Alkharsa's patient and kind demeanor.
• Positive feedback regarding assistant Karem's sweet and welcoming behavior.

Prospective patients should be aware of the mixed reviews regarding staff professionalism and customer service at Midwest Orthodontic Center-Elgin. While the clinical care provided by Dr. Alkharsa and some staff members is positively noted, the reported issues with other staff members may impact the overall patient experience. It is recommended that potential patients contact the practice directly to address any concerns or seek further information.