Metro Dentalcare: Inver Grove Heights

Metro Dentalcare: Inver Grove Heights is a dental practice located at 9042 Cahill Ave, Inver Grove Heights, MN 55076, USA. They can be reached by phone at (651) 457-8282 or +1 651-457-8282.

Based on customer reviews, Metro Dentalcare: Inver Grove Heights has received mixed feedback, with positive reviews for some dentists, particularly Dr. Darci, but significant concerns regarding billing practices and overall patient experience.

One reviewer praised Dr. Darci for her compassion and personalized care, noting her willingness to call patients after appointments. However, they also mentioned that Dr. Darci is nearing retirement, which is a concern for her long-time patients. They did acknowledge that other dentists at the practice are also considered very good.

Conversely, multiple reviewers expressed dissatisfaction with the practice's impersonal approach and inconsistent staffing. They complained about seeing different dentists and hygienists at each visit, and the staff's failure to introduce themselves. This lack of continuity and personal connection was a significant drawback for these patients.

The most serious concerns raised by reviewers relate to the practice's billing practices. One reviewer reported being double-charged for a treatment and experiencing significant difficulty in obtaining a refund. Despite multiple phone calls and an in-person visit, the refund was not processed for over a month, leading to frustration and a decision to leave the practice.

The conflicting reviews indicate a varied patient experience. Potential patients should be aware of the reported issues, including inconsistent staffing, impersonal care, and potential billing problems. While some patients have had positive experiences with specific dentists, the negative feedback regarding billing and patient experience warrants careful consideration. Local users should carefully weigh the positive and negative feedback before choosing this dental practice.

Metro Dentalcare: Inver Grove Heights

9042 Cahill Ave, Inver Grove Heights, MN 55076, USA