Metro Dentalcare: Inver Grove Heights

Awesome dentist office, Dr. Darci is the best, very compassionate and even goes as far as to call you after to see how you’re doing, the only bad thing is she’s winding down her career and will be retiring soon. I have only recently started going there but I think I can speak for her long time patients that she will definitely be missed. Good thing there other very good dentists there along with all the assistants.

My family has gone here for several years and we will be finding a new clinic. The cleanings and care have been fine, though I have never enjoyed the way the staff operates -- I get a different dentist and hygienist every time and they NEVER introduce themselves. I couldn't tell you either dentist's name without looking it up. I miss my old clinic where I got to know my dentist and hygienist over the years and felt like I was more than just a slot on the calendar to them. The final straw was their awful billing practices. Earlier this summer, I paid out of pocket for a treatment and the front desk employee double-charged my card. I called the next day to request a refund and was told it'd be processed. It has been over a MONTH, with 5+ phone calls and another in-person visit, and I still do not have the money they took from me back. They continue to tell me that my refund is "in process" and nothing else can be done. It's completely unacceptable to take money from me that they were not owed and then string me along for so long without making it right. My family will not be going back.

We love everyone at this office. Viv and Denise are always so welcoming. Thank you for a great experience for my kids!

The service I received at Metro Dentalcare was fantastic. I have never been to a dentist office and been so well received. Every person I encountered was patient and helpful. Sydney and Dr. Nelson answered every question I asked with details and examples. I would encourage anyone in need of a dentist to make their way to this office.

My dental care has been great. Denise, my hygienist and the dentists are the best. I started going to the Inver Grove Heights office when I lived there and continue to drive back for appointments even though I’ve left the area.