Mesa Ridge Dental Center

I recently switched over from Fountain Modern Dentistry and I'm so glad I did! Mesa Ridge Dental Center does a thorough job without pressuring you into paying for a procedure you don't need. Abby was my hygienist and Dr. Machone did my exam. Everyone was very welcoming and answered all my questions. I was very pleased with my first visit. I wish I hadn't spent the last ten years going to that other place.

"I recently visited Sarah Flower's at Mesa Ridge Dental after a two-year gap since my last dental checkup. I was pleasantly surprised by the warm welcome and efficient service. From scheduling to treatment, the entire process was seamless. The office is modern and comfortable, and the staff are friendly and professional. I appreciated how quickly I was able to get an appointment - just two weeks after reaching out. On my first visit, I was seen promptly at my scheduled time, and the team worked diligently to get me in and out. What impressed me most was their ability to squeeze me in for a much-needed cleaning the very next day. The staff's kindness, expertise, and efficiency made my experience truly exceptional. I highly recommend Mesa Ridge Dental for anyone seeking top-notch dental care with a personal touch."

As a first time patient, I was slightly taken aback by Dr. Flowers when she met me and asked me why I was there. (I am guessing she had not reviewed my brand new chart or was not briefed by staff of me being a new patient??). The person taking my x-rays did not use the lead apron (which I noticed on the wall after she was done). Also, she gave me some obviously filthy glasses to wear for the bright lights. I mentioned that the glasses had splatters all over them and weren't clean and that same employee told me that it was their cleaning agent and that they were clean. They were not. I ended up meeting with 6 different people during the visit and the appointment took almost 2 hours. Part of the way through the visit, I was taken to a waiting room to wait about 1/2 an hour for a hygienist to clean my teeth. It felt very much like they had overbooked appointments and were not respectful of patients time. I have never had such an experience before and do not recommend.

Came in for a routine check up and to get my upper wisdoms removed. Got a few fillings as well. Dr. Flowers did an excellent job on the extractions and fillings, and I experienced minimal pain. Wonderful work from her. Also got a routine cleaning with Dr. Kyle, who also did an excellent job, and the process wasn’t uncomfortable for me at all. Wonderful dentistry, I would highly recommend. Process took about three separate appointments, but it didn’t end up feeling stressful at all. Very happy with the work I had done.

I went to my appointment today and called beforehand to confirm that they accept my insurance. They were supposed to call me back, but they never did. I was told that I needed to call the insurance company first, which I did, and my insurance confirmed that the provider was on their list. When I arrived for my appointment and was in room #2, I received a call saying I needed to speak with the receptionist because I had to pay out of pocket for everything. Despite having insurance, they wanted me to pay $553. The service was horrible, and there was a lack of communication. I do not recommend this place. Afterward, I went to Fountain Mesa, where they checked everything in their system, and I scheduled an appointment for this Thursday.