Discover Mattress Firm Richmond: Your Destination for Sleep Solutions

Mattress Firm Richmond Introduce

Welcome to Mattress Firm Richmond, located at 2865 Richmond Ave Suite 1, Staten Island, NY 10314, USA. You can contact us at (718) 698-9700 or +1 718-698-9700.

Mattress Firm Richmond offers a variety of mattresses and bedding products. While we aim to provide options for a good night's sleep, it's important for local users to be aware of recent customer experiences, particularly concerning outlet purchases.

Based on available feedback, one customer who purchased a mattress from the outlet section reported receiving an unsealed product with torn packaging. This customer also noted a cat odor and the presence of white hair on the mattress, raising concerns about cleanliness and potential allergens. Additionally, they mentioned marks on the bottom of the mattress that were described as "normal."

The customer expressed disappointment with the condition of the "new" outlet mattress, comparing it to a used item. They also indicated that the store's sleep warranty return policy focused on "cleaning" without actual cleaning services provided. This customer ultimately felt they overpaid for the received product and had to take additional steps to clean it themselves.

Given this feedback, local users considering a purchase from Mattress Firm Richmond, especially from the outlet section, may want to carefully inspect the product upon arrival and inquire in detail about the condition, cleaning procedures, and return policies.

We encourage potential customers to visit the store, if possible, to personally assess the available mattresses and discuss any concerns with the staff before making a purchase decision. Please contact Mattress Firm Richmond directly for information on current inventory, services, and any ongoing promotions.

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Mattress Firm Richmond Location

Mattress Firm Richmond

2865 Richmond Ave Suite 1, Staten Island, NY 10314, USA

Get directions

Mattress Firm Richmond
2865 Richmond Ave Suite 1
Healthy Smiles of Staten Island, Joseph A. Cipriano
142 Annadale Rd
Damiano John A DDS
433 Annadale Rd
Dr. Ralph Rosato, DMD
3733 Richmond Ave
Sola Dental Spa: Cosmetic Dentists In New York, Dental Clinic Staten Island, NY
3777 Richmond Ave
KIDS DENTAL
739 Woodrow Rd
David Sandler DDS
808 Annadale Rd
Mattress Firm Richmond © Leaflet © OpenStreetMap contributors

Mattress Firm Richmond Reviews

Buying a mattress in 2024 feels worse than a used car salesman. I was given a great deal on an outlet beautyrest black . The 3k mattress was on sale at outlet for 1,200$ . I made the deal boy do I regret it . Let’s be clear they don’t clean anything it showed up unsealed just light ripped apart plastic hanging on for dear life on one corner . They made sure to rip the rest away before I could photograph. I am allergic to cats and the mattress clearly has a cat odor/residue and had little white hair I had to vacuumed off . They only take back certain sleep warranty material and that’s the “cleaning” no actual cleaning just a “standard” cause it kinda had a slight used smell also, you would think it would have a nice chemical smell no . The bottom had weird marks like it was on a dirty floor the guy said were normal . My brand new mattress is as good as a free Facebook marketplace mattress 😂 . I had to buy a cover cause I was itchy 2 weeks later conforming my 🐱 theory . I got it to my standards after the 2 real cleaning I gave it (last pic) but just feel I spent to much for what I got 🤷🏻‍♂️. No free base no free cover 1,200 on a used mattress not outlet used pre owned
Sep 20, 2024 · Anthony Denicola
Buying a mattress in 2024 feels worse than a used car salesman. I was given a great deal on an outlet beautyrest black . The 3k mattress was on sale at outlet for 1,200$ . I made the deal boy do I regret it . Let’s be clear they don’t clean anything it showed up unsealed just light ripped apart plastic hanging on for dear life on one corner . They made sure to rip the rest away before I could photograph. I am allergic to cats and the mattress clearly has a cat odor/residue and had little white hair I had to vacuumed off . They only take back certain sleep warranty material and that’s the “cleaning” no actual cleaning just a “standard” cause it kinda had a slight used smell also, you would think it would have a nice chemical smell no . The bottom had weird marks like it was on a dirty floor the guy said were normal . My brand new mattress is as good as a free Facebook marketplace mattress 😂 . I had to buy a cover cause I was itchy 2 weeks later conforming my 🐱 theory . I got it to my standards after the 2 real cleaning I gave it (last pic) but just feel I spent to much for what I got 🤷🏻‍♂️. No free base no free cover 1,200 on a used mattress not outlet used pre owned
Sep 20, 2024 · Anthony Denicola
Caitlin was very helpful in finding the right bed for my child. She allowed us to try multiple mattress until we found the right one. Caitlin price matched the mattress to the current sale price and threw in a protector. Great customer service and seamless delivery! Thank you!
Sep 21, 2024 · David Feldman
Caitlin was very helpful in finding the right bed for my child. She allowed us to try multiple mattress until we found the right one. Caitlin price matched the mattress to the current sale price and threw in a protector. Great customer service and seamless delivery! Thank you!
Sep 21, 2024 · David Feldman
The Salesman Steve was very knowledgeable and friendly. He made me feel comfortable with the purchase. I will definitely recommend Mattress Firm and also the Salesman. It was a great experience.Thank you,Theresa M
Sep 30, 2024 · Theresa Mennella
The Salesman Steve was very knowledgeable and friendly. He made me feel comfortable with the purchase. I will definitely recommend Mattress Firm and also the Salesman. It was a great experience.Thank you,Theresa M
Sep 30, 2024 · Theresa Mennella
Kelly is amazing! She helped us pick a mattress that would suit our needs and was kind and patient. She listened to our needs and made sure we ended up with a product we would love.
Oct 19, 2024 · Sara Jacobson
Kelly is amazing! She helped us pick a mattress that would suit our needs and was kind and patient. She listened to our needs and made sure we ended up with a product we would love.
Oct 19, 2024 · Sara Jacobson
Our sales associate was Lorrie and she was wonderful! She is very patient and knowledgeable. She gave great suggestions and made the whole process very easy.
Aug 30, 2024 · Kristianna Maldonado
Our sales associate was Lorrie and she was wonderful! She is very patient and knowledgeable. She gave great suggestions and made the whole process very easy.
Aug 30, 2024 · Kristianna Maldonado