Matt Nashed, DDS - Arcadia Orthodontist Children's Dentistry
Contact Number: (626) 294-9119
Mobile phone: +1 626-294-9119
Website: bracetime.com
Email:
Opening Hours:
Monday, 9:00 AM - 6:00 PM
Tuesday, 9:00 AM - 5:00 PM
Wednesday, 9:00 AM - 6:00 PM
Thursday, 9:00 AM - 5:00 PM
Friday, 8:00 AM - 1:00 PM
Saturday, 7:30 AM - 1:00 PM
Sunday, Closed
Address: 45 E Foothill Blvd, Arcadia, CA 91006, USA
Location
Customer Reviews
We moved to Arcadia about 2 years ago and friend of mine recommend Dr. Nashed for my daughter's braces. Let me tell you I'm really happy with the results.. Dr. Nashed Very friendly & knowledgeable orthodontist! Wonderful atmosphere, and friendly staff! Makes our nervous 12-year-old daughter feel comfortable and at ease with every visit.. excellent customer service we receive from everyone at his office! Highly recommended!!!
My three daughters are patients here and absolutely love the service. Dr. Nashed is great and friendly with the kids! All of their staff is lovely:)
I love coming to Dr.Nashed he has been caring for my family and I for over 5years and is amazing, not to mention his staff! Very very efficient, welcoming and friendly. I highly recommend both of his locations, Long Beach and Arcadia.
Dr. Nashed and his team are great. I have 2 kids in braces with Dr. Nashed and am very happy. I am in the dental field myself and checked several offices prior to starting ortho for my boys. I am very pleased with the results so far and professionalism. Thank you Dr. Nashed and staff.
Our whole family goes to this dentist. We all get our teeth straightened and have beautiful smiles now. The dentist and staff are knowledgeable and friendly. Recommend!
If I could give Dr Nashed’s office less than 0 stars, I would do so without hesitation. My son was referred to Dr Nashed’s office for oral surgery. Ahead of the surgery, communication was clear and straightforward. On the day of the surgery, things took a much different and unprofessional turn. We arrived early, but the office representative was rude and told us we needed to wait for the doctor. When the doctor finally arrived, he walked past us, failing to acknowledge me and my visibly anxious son. When the dental technician arrived, her attitude was the same; she did not even look at us. At this point, I need to acknowledge the anesthesiologist and her team. They were excellent, kind, compassionate, and professional. They were not Dr. Nashed’s office employees but rather a separate provider. After the procedure, Dr. Nashed did not speak with me again, even though he walked past me. His bedside manner was poor at best, and he displayed a complete lack of empathy and professionalism. I could stop there. However, my interaction with the office got worse. I had been trying to work with the office regarding an out-of-pocket insurance overpayment for nearly five months. During that time, I made dozens of phone calls and sent numerous emails with no responses. When I finally spoke with someone, I am guessing the receptionist, she was beyond rude and threatened to hang up on me. After that exchange, I escalated the situation with my insurance company; it was only after the insurance company informed Dr. Nashed’s office, they were in a potential breach of contract that steps were taken to remedy the situation. As with previous negative reviews, I am sure Dr Nashed’s office will claim no record of me or my son being a patient; however, as the contemporary phrase goes, I have receipts. If you are looking for a kind, compassionate, professional dentist or oral surgeon, I implore you to look elsewhere. I have had more professional and empathetic experiences at urgent care, emergency room, and even the local 7-Eleven. The situation with the insurance overpayment was the final straw, resulting in my writing this review.
Very rude staff and SCAMMERS. Dr. Nashed did not speak to me AT ALL the day of my son's oral surgey OR post-surgery! ON TOP OF THAT they are refusing to reimburse me for my out-of-pocket costs that my EOB stated I was owed. I have been working with Aetna to resolve this matter and they agree Dr. Nashed's office is in potential breach of their contract with them (Aetna)! This has been going on for OVER 4 months now and they still refuse to reimburse me! I cannot believe they are playing games like this -it's more than unprofessional. Don't be scammed by this office- save yourself the trouble and go elsewhere!
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