Lincoln Park Dental Studio Matthew Flak DDS

I’ve recommended Dr Flak & his team to countless friends. At one point almost my entire family was going there because I liked him so much I convinced my siblings & their significant others to go too. I was referred by a friend 15 years ago - so now Serena at the desk and Dr Flak feel like old friends. The hygienists are knowledgeable and quick at their jobs, and have never caused me any pain which is not the case for other dentists I’ve been to. Dr. Flak will refer out if he thinks someone can fix a problem better than him, showing a lovely lack of ego and lots of care for his patients. He is kind, funny, does great work, and after moving and going to a few other places I will now drive as far as needed to see him because the difference was so stark. Thanks for making the dentist never feel scary LPDS!

I’ve been going to Dr. Flak for almost 10 years now. Hard to find a dentist as consistently reliable as he is. Also the staff is very friendly! Highly recommend to anyone looking for a dentist in the city.

Sorry but that was by far one of the worst dental cleanings and exam I have ever had in my life. They didn’t put any efforts and rushed through everything. The doctor literally did a one minute exam. The hygienist didn’t even floss between all teeth because I am wearing braces and they didn’t have a dental floss threader so she had a hard time inserting the floss under my braces and she just gave up and didn’t floss between most of my teeth. The cleaning was a joke. They almost didn’t use the machine but manually scrubbed mostly between my lower front teeth. I left with a nasty taste of blood in my mouth and I had something like a powder all over my face from the tooth paste they used. Now I have to pay out of my pocket and go somewhere else so they can redo things. I don’t understand how they have so many positive reviews. I clearly asked at the scheduling if they know how to do proper cleaning to someone wearing metal braces and they said yes. However, I thought it was a red flag that when I called they gave me a next day appointment because they had a few cancellations…. Now I understand why they had cancellations. I want to give zero starts to this doctor and his staff. Complete joke! Don’t go there!

I have seen Dr. Flak a few times, and have had a good experience. I was pleasantly surprised how he numbed me up without 2-3 rounds of anesthetic as many other dentists have needed. I have more appointments on the schedule with him as of now.

Dr Flak was warm and inviting. He was very honest about what was going on with my teeth, and told me all that needed to be done over a course of time... The whole entire office staff was very friendly and welcoming.

I've been going to Dr. Flak and his team for almost 4 years now and have always had a great experience. They are extremely efficient and I never wait to start my appointment. The staff is friendly and the office is clean, updated and conveniently located. I never feel pressured to have any procedures I don't want to and have never felt upsold.

I’ve gone here for cleanings 4 times over two years and have seen at least 3 different hygienists. It always feels like their staff rushes through the appointment, I worry at the expense of missing an emerging problem area. I’ve never had an appointment take more than 35-40 min, whereas most cleanings at other practices take up the full hour appointment. My most recent appointment barely lasted 25 minutes and the dentist didn’t even come by to check my teeth! When I asked where the dentist was, they said he had a meeting that afternoon and wasn’t in the office. I wasn’t informed of this when I scheduled the appointment. When I said I’ve seen a dentist twice a year for my entire adult life and I’ve never not seen a dentist during my visit, the receptionist responded that legally they can still charge for the cleaning and checkup if I’d already seen the dentist that year and there were no concerns. Odd that she knew that off the top of her head? Maybe. To be fair, she did offer to schedule an 15-min check-in with the dentist next week, but at that point I wasn’t interested in receiving care further from this practice, so I said no thanks.

Very efficient and thorough exam and cleaning. Dr. Flak and the hygienists were professional and personable. I am a new patient but will definitely be a regular. Great experience!