Light Dental Studios of Bonney Lake

I recently visited Light Dental for a consultation and while the staff was professional and polite, I left the experience feeling uncomfortable. The constant negotiation over the price of the procedure felt unprofessional and off-putting. Medical procedures, especially something as serious as surgery, should have a clear, standardized cost. Instead, the price kept being adjusted without any changes to the treatment plan, which left me questioning the fairness and transparency of the practice. For anyone considering their services, I would suggest being cautious about the pricing process. It’s important to feel confident that your health is the priority, not the back-and-forth on costs.

Lots of friendly faces when we first came here. So stepping aside and realizing what was really going on here took a little bit. Normally when I see a new dentist,they start with a x-rays and a mouth cleaning. Not this office. They immediately told me the expensive stuff that needed to be done. No mouth cleaning.They did charge a consultation fee though.They called said I needed to go back. Had no idea I was not going for a cleaning. What they did was had me speak to a dentist who then charged me another consultation fee. Still no cleaning. Then I have a procedure done this was right around Christmas last year. Something I paid thousands for our of pocket. That procedure was done by a dentist who was on his way out the door. I felt like it was a procedure that was pushed to pad his pockets before he left. If you don't know that most dental offices share profits, or get a percentage of what procedures are done, you should be aware of that. I reached out to Katie Hogan who said I could reach out to her on her personal line. Which didn't sit right with me. Upon further research, I found the number she wanted me to call was for a school linked to Light Dental. When I declined she invited me to go to their Puyallup office. I didn't understand why since I had already explained to her I get charged for something Everytime I step foot in there even when nothing is done. I told her I will spend no more money with Light Dental, even gas money. Katie Hogan never responded after that. Which leads me to believe she didn't really care about my complaints. My advice to anyone going here is to make sure you know what's being done. What prices to expect. A smiling face is always nice to see, but do you know what the smile is for? I didn't and this mistake cost me a lot.

Dr. Maya & Stephanie work so well together, it’s always delightful to hear their laughter down the hall as they come into my op:) My Crown is Awesome, Thank you Team for making it happen!

I was very apprehensive about the need for dental implants when a dental bridge I had had for years broke. The staff was incredibly reassuring, explaining everything and answering all my questions. Both Dr. Kim and Dr. Psai helped relieve my anxiety. Their support staff are great as well. The process is not complete yet but I am glad to have chosen the Bonney Lake office. I would definitely recommend them.

Gave us the wrong directions and then denied our appointment even tho we had a half hour left and refused to give my aunt her x rays even tho she’s disabled and in a wheelchair and had a hard time coming out here from auburn. We were supposed to have a full 1 hour appointment but they started someone else’s procedure at 10am. My aunt still had enough time for x rays but they refused. Their inability to accommodate a disabled senior who was obviously having difficulties and who told them she was having severe tooth pain and may even have an infection was extremely unprofessional and callous. Would not recommend this dentist for disabled people. Go somewhere else.