Lane Dental of Carol Stream

Lane Dental of Carol Stream Introduce

Lane Dental of Carol Stream is located at 940 Army Trail Rd, Carol Stream, IL 60188. They can be reached at (630) 830-8330 or +1 630-830-8330. This practice provides dental services to the Carol Stream community.

Customer reviews present a mixed view of Lane Dental of Carol Stream. Some patients have had positive experiences, particularly with the hygienist Nicole, who is consistently praised for her professionalism and friendliness. The office atmosphere is also generally well-regarded.

However, other reviews raise concerns about billing practices and the behavior of Dr. Lane Jr. One reviewer detailed a dispute over a $60 charge for a brief phone consultation and requested photos, which they felt was not communicated clearly and was handled poorly. They also reported difficulties in resolving the billing issue with Dr. Lane Jr., citing conflicting information from their insurance company and a lack of willingness from the dentist to investigate the discrepancy. This experience led them to seek a new dental practice.

Additionally, this same reviewer noted concerns about long wait times and unprofessional behavior from Dr. Lane Jr., including having his child present in the exam room during a procedure. They also suggested that patients specifically seek treatment from Dr. Lane Sr. rather than Dr. Lane Jr.

Based on the reviews, key points to consider include:

Positive feedback regarding the hygienist Nicole's professionalism and friendliness.
Concerns about unexpected billing practices and difficulties in resolving billing disputes.
Negative feedback regarding the behavior and communication of Dr. Lane Jr.
Reports of long wait times and unprofessional conduct.
Suggestion to seek treatment from Dr. Lane Sr. if possible.

Potential patients should be aware of these varying experiences and may wish to inquire about billing policies and specify their preferred dentist when scheduling appointments.