Lane & Associates Family Dentistry - Raleigh Neuse

Exceptional experience from start to finish. The team is welcoming and highly professional, and the office is well-organized and efficient. Special thanks to Tanyer, the office manager, for ensuring everything went smoothly. Highly recommend this office for outstanding care!

These are the most warming heartfelt staff.Tartayana at the front desk is so sweet kind and beautiful .Dr Mike and Roberto and Anita and Taziana Tanya all make us smile.The office is clean and always smells fresh.The atmosphere is very pleasant and plenty parking .This is a wonderful place They are kind and compassionate. God bless them all.Dr Mike is so kind and knowledgeable .Thank you all.the James family.Dr McIntosh is wonderful. He extracted my husband tooth no pain.

Have been going to Lane & Associates for years and more specifically Dr. Mike. He is excellent in his care and genuine interest in you as a patient and person. Also, Vanessa, who is a hygienist did a thorough and excellent job in both assessing the health of my teeth and gums and in cleaning. Highly recommend the practice and more specifically the people at Lane on Exposition Pl in Raleigh.

I have been a patient here for a long time! And I am NEVER going back. The office staff are some of the rudest most stuck up people. They don’t even greet you or welcome you when you walk in and you’re the only person coming through the door. The blonde younger receptionist stared at her laptop then looked at me like I was bothering her. The customer service here is horrible. Even when you call to schedule an appointment there is absolutely no joy in their voices. As a patient I want to feel like my support is valued because I am NOT forced to stay anywhere I don’t want to be. A business can’t run without its patients. The main dentist was great but I’m not sure if he’s there anymore because I’m not familiar with Dr. Ben. A dentist needs their patients to have a job. The way they treat them says everything about the integrity of a business and this location has gone WAY downhill and I’ve been going here for years. We like this place because the Dr and office staff were amazing but as they grew they lost sight of humility, compassion, and now only care about themselves and money. It’s absolutely sickening I am never returning.

I find it strange to say that a root canal was a good experience, but Dr. Mike and Berto were fantastic!! I'm VERY nervous about the dentist, both of these guys were very easy going and made me feel at ease and we even had a few laughs during the procedure. They made this as painless an experience as possible and also talked me through everything that was happening while they were doing it so I never wondered what was going on!! If you are concerned about the dentist or are afraid of the dentist, I would suggest giving these guys a shout!!