Lake Forest Family Dental

Welcome to Lake Forest Family Dental, located at 840 S Waukegan Rd Ste 107, Lake Forest, IL 60045. As part of our Theme Park Directory, we are introducing this dental practice to our local users. Lake Forest Family Dental has received mixed reviews, with some patients praising Dr. Mesrobian and others expressing dissatisfaction with the office staff.

One patient shared a highly positive experience, stating that Dr. Mesrobian and his team treated them and their wife "absolutely excellent." They described Dr. Mesrobian as "super kind" and "very hands on with patient care," highlighting his "terrific rapport and bedside manner." They highly recommended him and his team and also praised the "gorgeous and modern office," which contributed to their overall comfort.

However, another patient reported a significantly negative experience with the office staff. They described receiving "so much attitude and condescension" leading up to their appointment, which they had arranged months in advance. The day before the appointment, the office called, "threatening to cancel" because they didn't have the patient's insurance information, without first providing a method to submit it. After completing a "lengthy form," the office called again to inform them it was filled out "wrong," requested the information a second time, and then "hung up" on them. Due to this experience, the patient no longer felt "comfortable initiating my dental care with this office."

These contrasting reviews highlight a divide in patient experiences, with some praising Dr. Mesrobian’s care and others expressing dissatisfaction with the office staff's handling of administrative tasks and patient communication.

Here’s a summary of the patient feedback:

• Positive Experience with Dr. Mesrobian: Praised for kindness, hands-on care, and excellent bedside manner.
• Modern and Comfortable Office: Contributes to a positive patient experience.
• Negative Experience with Office Staff: Complaints about attitude, condescension, and poor communication.
• Insurance Issues: Reports of threats to cancel appointments due to insurance information problems.
• Administrative Errors: Complaints about incorrect forms and repeated requests for information.
• Mixed Patient Experiences: Highlights a significant difference in experiences with Dr. Mesrobian and the office staff.

If you are considering Lake Forest Family Dental, it is advisable to weigh these mixed reviews. While some patients have had highly positive experiences with Dr. Mesrobian, potential patients should be aware of reported issues with the office staff's communication and administrative practices. Contacting the office to discuss any concerns before scheduling an appointment may be beneficial.