Lake County Family Dental Care

Nothing short of a pleasure to compliment Dr Potts for how brilliantly he handled my already anxious 9 year old that had broken two front teeth this past Sunday. Calm, predictable, systematic, so kind. Teeth are salvaged for now to best possible outcome given a difficult starting point. She now only wants to see Dr. Potts. Honorable mention to Dr. Sai who called me back with both kind words, clear advice and a way to come see someone the same day (which was super important!!!) ❤️

THEY SAVE YOUR CREDIT CARD AND THEN CHARGE YOU WITHOUT AUTHORIZATION. Note, I have over $300 in credit sitting on my account with this established and out of nowhere I get a charge on my checking account. For one thing the last time I was in the office I confirmed I had a zero balance and I have a credit with them. Now, according to them, for my last dental cleaning all was not covered by my insurance and that’s why they charged my account. What I don’t understand is why they didn’t call me and say “you owe us $54 from your last visit. How would you like to settle this?” Instead I wake up to a random charge to my checking account from them. Now tell me that wouldn’t make you upset and now I’ve lost all trust in them because I don’t know when I’m gonna wake up to them charging me a random $8000 without my permission.

Dr Potts and team made my experience the best I’ve ever had going to the dentist. I needed some dental work and I can assure you I’ll be back. Especially for myself who has bad dentist anxiety. No concern ever going back! Thank you!

New patient. Senior. I was impressed! From the receptionist to the dentist, you couldn’t ask for nicer people! Lindsey is amazing! Their intro package for new patient visits is attractive and my dentist was personable and forthright. My treatment plan and the bottom line hit my email box within an hour of my visit. Senior discount and a fair but firm payment plan was greatly appreciated by me! Definitely top tier! *****

Lake County Family Dental is a wonderful place for most dental needs. They are nice, professional and reliable. You will receive ultimate care at this dental office. They are assured to schedule appointments according to need and time restraints.