La Puente Kids Dental Home

ZERO STARS: More importantly employee Hilda will advise people to harass you if you leave a negative review. This could be Hilda in disguise being ignorant. I wouldn’t doubt it. ZERO STARS. My kids are first time patients. I came here because it was one of the few places open on Mondays and because it had good reviews but the fact of having to wait outside for our appointment is kinda ridiculous. They completely block out the lobby so no one can sit inside and patients have to wait outside or in their car to be called. The parking lot is small. Literally only 4 cars are allowed. Very janky place. My kids need to see a dentist asap so we’ll complete our appointment today but we will be looking for a new place to go. Update: they denied service because of my review. You guys are mad! Glad I was denied service. I've read other peoples reviews and they all make sense. Believe the bad reviews, guys!

I really like the service here, The doctor took her time to clean and check my teeth. The process was smooth and I did not wait long for an appointment. Everyone was very helpful and the feedback provided to protect and maintain my teeth clean was very helpful.

At all times I was treated with care and respect, I was advised of all procedures before starting. The treatment rooms are very peaceful and calming and I felt safe and comfortable in the dentist's hands. The office staff are very friendly, and all of my questions and concerns were taken care of.

Had to wait outside Arrived early and was told to wait longer Was denied because we wrote an unsavory review while waiting, I entered the building to record my interaction and was directed to delete the video and was also directed to delete the video from my recently deleted folder. They already know, because this isn’t new to them. Service industry doesn’t seem to want to serve their clientele. Not worth the time, nor the effort.

When did leaving an honest review become a reason to refuse service? You should take it as an opportunity to see what you need to work on to provide a better experience.

All the dentists are super nice, and the place is perfect for kids! The walls are decorated with cute kid drawings. The dentists never make anything too painful, and everything is very quickly done! Super recommended!