La Puente Family Dentistry

Horrible experience!!! I went to this place to get a check up and to address some concerns I had with my teeth. Also, I have insurance. From my experience with another place, the procedures I had done, such as an extraction and a deep cleaning, were WAY overcharged. In total, it came to $960. They added unnecessary things that aren't covered by my insurance. I've gone to other places before and this has to be the most I've ever been charged. Complete rip off. Definitely changing offices because this place is so shady. I know every office is different, but it feels like they add more things to the procedures covered by insurance, just so they can make a quick buck. So ugly to pray on the poor. Last thing, here's a part of a review from my previous office. In context, I was sent the wrong insurance card, which is why I came to this awful office, not because I didn't like it. "Very honest diagnostic and won't overcharge my insurance." This is what an office should be like!

At first the staff was friendly in the first visit, but then they were super rude and unprofessional. The DDS spent 4 min with me then went to another patient. Hopefully it was just my experience, but I found a wonderful dentist in West Covina instead.

I’m giving the practice 2 stars because I do like the doctor. She was gentle and I had pain for only 2 days after my extraction. The bad review is for the staff. I had a wisdom tooth taken out on a Wed afternoon. The prescription was set to be requested that afternoon from my pharmacy. The staff didn’t call it in. I was in pain that evening and through the night, Understandably, it was a wisdom tooth taken out. I had to call the staff several times the next day to ask about my prescription, just to find out the only person allowed to submit prescription requests was out on Thursday. They basically told me I would have to wait another day. If it wasn’t for me being upset and demanding my prescription I wouldn’t of had anything until yet the following day. If the staff can’t do something as simple as a prescription, that’s not a practice I want to put my dental health under their care.

I usually hate going to the dentist unless I absolutely NEED to, but Dr. Nick and his team were super friendly and attentive. They made sure nothing hurt and explained everything that they were doing thoroughly. I will definitely be going back for my regular checkups and I recommend them to anyone who hates going to the dentist. -Danielle Navarro

So grateful for Dr. Nik and the entire team. Love the welcoming atmosphere you feel once entering the office. Maria, Michelle and all the ladies who run the office are wonderful. Their dental equipment is modern and the facility aesthetic is pleasing to the eye. Bonus: you will get to watch your favorite Netflix show comfortably in your dental chair with their tech set-up. I had to undergo many crown/root canal procedures due to my teeth grinding. I feel comfortable and relaxed getting all my dental work done with this team. Thank You for everything!