Kool Smiles Dentist

I made an appointment weeks ago and when I showed up the building was locked and empty. I received 2 separate confirmation emails that my appointment was scheduled and not a single one that it was canceled. I called the number on their website and the woman at customer service just said "yeah, they're closed, I don't know why they scheduled appointments today, I've been getting these calls all day." and I just had to go home. I have attached screenshots of the appointment confirmation emails.

I brought my son in for his 6 month recall and the staff was really pleasant! Moriah, the dental assistant took my son's X-rays with ease, Kyle the dental hygienist was very personable, gentle, and made my son very comfortable during his cleaning. I'd also like to add Dr. Patel was gentle and informative during the clinical exam. When the appointment was over and we got back to our car, my son said, "That dental appointment was amazing! My teeth feels clean, and I had fun!" We definitely walked out with a smile today and no cavities! :-)

Such a fantastic team! My daughter had her first major work done at Kool smiles, they were so patient and made sure she was comfortable at all times. Dr. Reimer did a great job, he was quick and efficient. He made sure I understood the process and what he was going to do and was constantly talking to my daughter throughout to make her less nervous. Also, a special thanks to his Dental assistant Andrea. She made it such a good experience for my daughter. She was very reassuring and explained everything very well. She made my daughter feel special, welcomed and assured. I have nothing but nice things to say about this dental practice!

Dr Patel and Courtney Bush were extremely amazing. This was my second time ever at a dentist as an adult. I had a deep cleaning, wisdom extraction, and fills all completed the same day. Wow! What an awesome experience. They also, treat my 15 yr old. I love this place because of them!!! Thank you both?

Rhonda McGuire was wonderful with my daughter. She was so patient with her, knowing she was terrified of the procedures she needed to be performed. Kyle is also a very caring and sweet assistant. He always greets us and doesn't seem to forget our faces!