Kool Koala Pediatric and Adolescent Dentistry Bear, Delaware

Kool Koala Pediatric and Adolescent Dentistry is a pediatric dental practice located at 1126 Pulaski Hwy, Bear, DE 19701, USA. They can be reached at (856) 856-5122 or +1 856-856-5122.

Based on customer reviews, Kool Koala Pediatric and Adolescent Dentistry presents a mixed experience. While the practice is praised for its kid-friendly environment and some staff members, there are significant concerns regarding communication, patient care, and professionalism, particularly concerning Dr. Ballard.

One reviewer detailed a highly negative experience involving their 8-year-old daughter. After a tooth extraction, the child experienced new tooth pain, and the reviewer felt that a cavity should have been addressed during the previous appointment. During the subsequent appointment, the reviewer attempted to understand how the new cavities developed so quickly, leading to a confrontation with Dr. Ballard. The reviewer felt that Dr. Ballard deflected responsibility and accused them of playing the "blame game," which they found unprofessional and upsetting, especially in front of their child. This experience led to the reviewer deciding not to return to the practice.

Conversely, another reviewer expressed strong satisfaction with the practice, stating that they loved the place and had been a patient for almost two years without any issues. They praised the cleanliness of the office, the kid-friendly staff, and the engaging waiting area and patient rooms, giving the practice a 10/10 rating.

The reviews highlight a stark contrast in patient experiences, with strengths noted in the kid-friendly environment and some staff interactions, and significant weaknesses in communication and professional conduct.

Key features and services highlighted by patients (with conflicting experiences):

• Kid-friendly environment and engaging waiting area (positive experience).
• Clean and well-maintained office (positive experience).
• Friendly and helpful staff (positive experience for some).
• Significant communication issues and lack of professionalism from Dr. Ballard (negative experience).
• Deflection of responsibility and confrontational behavior (negative experience).
• Concerns regarding the thoroughness of dental examinations (negative experience).

Kool Koala Pediatric and Adolescent Dentistry provides pediatric dental services in Bear, DE. Potential patients should be aware of the mixed reviews, particularly regarding communication and professional conduct from Dr. Ballard. While the practice offers a kid-friendly environment and some positive staff interactions, the reported issues may impact the overall patient experience.

It is important to note that Kool Koala Pediatric and Adolescent Dentistry is a medical service provider, and not related to the Theme Park Directory platform category. This introduction focuses solely on the pediatric dental services provided by Kool Koala Pediatric and Adolescent Dentistry based on the provided reviews.