Kool Koala Pediatric And Adolescent Dentistry

I was here a few weeks ago and my number was confirmed by both the receptionists and we updated it to my new number . Today I set aside time and rearranged my schedule for both my sons to have their follow up appointments. They starved themselves, picked up early from school, drove down there, only to be told that my appointments were deleted. Because they couldn’t reach me on my old phone number that had been changed the last time. They never attempted my second number which is their dad’s number. Wasted my time, and for that I do not recommend this office.

This place is always overbooking their patients. If you have an appointment scheduled, be prepared to be seen 20-30 minutes after such time. It's probably best to be seen as soon as they open. My child had to have an extraction and the referral was emailed to them. That said referral was not entered into the chart until 20 minutes after we arrived, pushing her appointment time further back. They have signs posted saying if you're late 15 minutes your appointment will be cancelled, but have their patients wait upwards 30+ minutes for a scheduled appointment. The location is very ideal for my family and I, however, the lack of care for their patients time is very disheartening. The doctors are very pleasant, but the front desk employeesand how they schedule for the doctors, needs major improvement.

Today, I took my son to see Dr. Movaghar at the Pennsville office for the first time. ALL of the staff were so friendly and so kind. Dr. M went above and beyond in explaining each and every step of the visit to my son and I, which helped calm my son’s nerves tremendously. Dr. M is so gentle. I am beyond thrilled with the practice and I would highly recommend them to anyone. The fact that they are currently taking new patients and the wait time to be scheduled is less than any of the other practices I contacted, is the icing on the cake!

I really love this place to bring your children to take care of their teeth. I got it by recommendation and they took care of my daughter immediately by appointment. The dentists are super kind and well oriented and more talking about children. They always play nice movies for them and even have a playroom. They have parking. Another good sight is that they take the time to really listen and see everything carefully that’s good however sometimes even though you have an appointment and you arrive on time, be prepared to stay there at least 1:30. In general really recommend. ❤️

The pediatric dentist was pleasant. The waiting room is a disaster area. I was early and an hour after my appointment time, it was standing room only. My suggestion is to leave space open for each spot for each day to make room for the walk-ins.