Kidtastic Pediatric Dental and Orthodontics - Gilbert

Everyone was great with my 5 year old and 2 year old! They were patient with both kids and let my son wear his goggles instead of the glasses! They were so excited to get a balloon and prize at the end! My kids love going there and they always give helpful information.

We are new patients here and absolutely love it! The staff were so welcoming and understanding. I will not be going anywhere else to treat my kids. I highly recommend Dr. Charlie Brown

I am so sad to leave this dentist office. We’ve been going for 8 years, all 4 kids have loved it. My son had a cavity that they kept reassuring could wait and we had an appointment to get it filled. We brought him in additionally..concerned about him and they said he was fine until his appointment to fill his cavities. Well fast fwd his cheek was swollen and he had a fever, I called them and they got him in right away and they ended up having to pull 2 of his molars. They said he almost would have had to go to the hospital. I trusted them completely, so continued coming here.. my oldest had a wiggly tooth that got hit and she was scared to pull it out, it started to get infected and we brought her in right away, they said she was fine. 10 hours later I had to take her to urgent care and get her on antibiotics then take her back to this dentist for them to just pull it. All in all I put all of my trust is them, the dentist, and feel traumatized.

My girls have been going to Dr. Charlie Brown for 5 years now and we absolutely love him. He is fantastic at what he does. My girls are older but I’ve seen him with high anxiety little ones and he is very delicate and patient. Having worked in a pediatric dental office before, I’m always impressed with Dr. Brown. My girls and I always have a good laugh with him. All the hygienists are incredibly sweet as well. The only negative experience has been with the front office ladies. After 5 years I can say I’ve never had a pleasant encounter with most of them…maybe one, they’re very impersonal, short and dismissive. They anlways seem to anct inconvenienced if you ask them anything. Only because of the amazing staff and Doctors do we keep going and thankfully, there’s very little interaction with the front desk staff. My oldest also finished up her ortho treatment with Dr. Chiou and he too, was phenomenal! He took extra time and care with perfecting my daughter’s smile without gauging myself or my insurance. He’s very trustworthy and honest. Truly love Kidastic Dental!

I'll start by saying my 4 kids and I absolutely loved going to this dental office! Dr.Charlie Brown has always been so patient and wonderful with my kids! Unfortunately all but 1 of my kids have aged out of the dental office. I had an appointment for my son today, who has about 1 year left before he ages out of the kids dental office. Unfortunately we were 7 minutes late and was turned away by the reception lady with a smirk on her face. I was completely floored because I'm use to waiting at least 10 minutes before I'm called back anyways. For a decade I've given this company my business and today they have lost it! I know I'm just one person but I definitely believe they need to do a sweep before she continues to cost the company money! Before you meet any doctor you meet with the front desk staff, they are a big representation for the company. Today very poor representation!

I have 3 kiddos, been going here with Dr. Brown for about 10 years now. , and to tell you its been great, he is very friendly and makes them feel very comfortable. Never had any problems with any procedures until now. His helpers are great, staff can do better🙂👍👍

Kidtastic is Fantastic! Dr. Brown made my son's dental visit comfortable and enjoyable with exceptional care and a friendly approach! They have an amazing staff at the office! I highly recommend this place.

Very disappointed in front office staff and tech. Was 6 minutes late for an appointment today due to an accident. Have been taking my children for 7 years - never been late before, never missed an appointment. Also use them for ortho. Got an attitude as soon as we walked in. Was told they’d have to “check” if we could still be seen since they only allow a 5min grace period. Told they could still fit us in. Tech took us back again questioned if we were allowed to be seen, since we were late, then had an attitude with me, rushing both boys through without any friendly interaction. No one ever asked why we were late or checked to see we’ve been valuable clients for years, without any prior issues. Dr. Brown is always amazing, patient, encouraging to the kiddos and is the reason we keep coming back. But very disappointed in our experience today.