KidsKare PC Family Dentists- Las Cruces

Dr Park and his assistant Alexis are total rock stars. I have been really scared to go to the dentist. Alexis put me at ease and told me what the dentist was doing (root canal and crown) step-by-step. Dr Park is a very good dentist, and he is definitely my dentist from now on. He fixed a tooth that another dentist said had to be pulled. He cares about his patients, and that is really important to me. The reception staff is polite and caring. I recommend Dr. Park.

The facility is clean and looks great. Unfortunately customer service does not seem to be important to some of them. My young daughter is very nervous about dental procedures, and we have repeatedly told the staff this. She had an extraction scheduled with laughing gas, and my wife arranged for our other children to be watched so she could support my daughter. Only after my daughter was sitting in the exam chair did they let my wife know that they ran out of laughing gas. They said to keep wiggling it and reschedule the appointment. I do not recommend this office for nervous people. Their lack of communication wasted our time.

I was literally blown away at the amazing customer service, compassion and care I received today. I went into the office and was treated with such love and understanding and such a professionalism that I would definitely highly recommend service to anyone in need of treatment. Dr. Scheib was professional and very sweet, addressed all my issues and worked very well and efficiently. Danielle, Cynthia and Maria were amazing! They truly warmed my heart. Thank you again for all you do and all your hard work!

Disappointed that w my new mouth guard broke twice, at home the first night I used it, and then a second time while I was there . The new mouth guard we tried for a perfect fit, but it was Hard to take out and broke once again while Dr. Garcia was helping me take it out. Hopefully the LAB and Dr. Garcia can make this third one a perfect fit. Make a wrong fit a right for the third time, hopefully successful.

Very disappointed that I got out of work early to go for my 4:30pm appointment and to be notified that the doctor left already. I'm shocked that they didn't even call me to notify me of whatever the situation was. They're good with calling and calling to confirm the appointment but then for them to forget about you and your appointment. I had to reschedule my appointment from April to May because of my work schedule and to be told "the doctor left already". I guess that's a sign to take my business elsewhere.

I only trust KidsKare with my family. I know that we will receive the Best Dental Care , big or small. Friendly staff and comfortable chairs, providers treat you like family. I have never seen my smile, and now I just can't stop. Thanks to #kidskare #chaselabtech #drgarcia #1dentist #lovemysmile

Did not like the service received here and the staff apparently made follow-up appointments for my entire family without our knowledge + they have a cancellation policy. Not ok that appointments are made, you don't tell us about them but will charge us the cancellation fee if we don't show up. Will be driving to El Paso for my dental care instead.

The customer service is very poor. The girls in the front are very rude. When i have an appointment at 8am there should be zero reason i am waiting over an hour! They have zero consideration. And although the doctors are great the receptionist Ruined the experience.