Khan Orthodontic Group - Jericho Office

I've never encountered such poor front desk service. Is it because business is too good? The lack of patience for new patients is unbelievable. As soon as I called, I mentioned that my daughter needed orthodontic services. The receptionist, with a bad attitude, asked me to hold on. After making me wait, she repeatedly asked if we were existing patients. I answered 'no,' but she kept confirming, in an unpleasant tone, whether we needed orthodontic services. The key issue is that all these questions were asked with a very impatient and rude attitude, as if I was in the wrong just for calling. My goodness, if the doctors or the owners see this, you should consider hiring a more polite and understanding front desk employee.

The customer service is amazing !!! I love how reasonable & caring they are with their patients.

To say that they perfectly straightened out my wife's teeth is an understatement. But to have changed her mere grin into a smile, and that feeling of Confidence where she now Smiles All the Time; Priceless!!! Dr Sabeeh and Azita Khan, and their amazing staff have been wonderful and so supportive of her journey. WE are forever grateful. "Thank You!" Tahseen and M Jawad Mukhtar, MD

So pleased with how easy it was to schedule a appointment and completed the user friendly online forms before arrival. Greeted by friendly and welcoming staff. Dr. Khan is personable and professional. Clean office, modern equipment an overall great experience!

I have been very happy with my experience with this Orthodontist. I have not had one but three of my darling sons requiring braces. I aprreciate how they are keeping the office open and functioning throughout this pandemic. The front desk ladies have been working extra hard to keep us all safe with people coming and going and sanitizing. Most importantly I have been impressed with the outcome in the dental care my sons have recieved. Hopefully I will be pleased when the braces come off of my youngest son.