Katelyn Du & Cynthia Brattesani, DDS

Welcome to the dental practice of Katelyn Du & Cynthia Brattesani, DDS, located at 2001 Union St #450, San Francisco, CA 94123, USA. Situated in the Union Street neighborhood, this dental clinic offers services by both Dr. Katelyn Du and Dr. Cynthia Brattesani. While comprehensive information about Dr. Du's practice is not available in the provided reviews, Dr. Brattesani has been practicing at this location for some time and has received both positive and negative feedback regarding her practice and the clinic's operations.

Information regarding the clinic's environment is limited. However, based on the location in the Union Street area, patients might expect a professional dental office setting with a reception area, consultation rooms, and treatment rooms equipped for various dental procedures. Cleanliness and adherence to hygiene standards are typically expected in any dental clinic to ensure patient safety.

Dr. Cynthia Brattesani has been practicing at this location since at least 2018, according to one patient review. This suggests a level of experience and established presence in the San Francisco dental community. One patient describes Dr. Brattesani as "super competent" and praises her for "always explain everything very clearly." This individual also found her to be "caring, intelligent, trustworthy, experienced," and appreciated her expertise, care, and advice, especially when other dentists had fallen short. Another patient, referred by their brother, echoed these sentiments, stating that Dr. Brattesani "rises above and beyond," takes the time to understand patient issues, and provides informative advice and care. These reviews highlight Dr. Brattesani's perceived competence, communication skills, and dedication to patient well-being.

However, the provided reviews also raise significant concerns regarding the clinic's billing practices and communication. One patient reported being surprised by a high bill for a routine cleaning due to mandatory imaging that was allegedly not disclosed during booking or the appointment. This patient also described the receptionist as "very rude" when inquiring about the charges and expressed disappointment with the lack of clarity and unprofessionalism, leading to their decision not to return.

A subsequent negative experience reported by the same patient involved a phone call with Dr. Brattesani regarding the initial negative review. The patient explained their surprise at the unexpected X-ray charges for a cleaning appointment, especially after a recent check-up elsewhere. The patient reported that Dr. Brattesani made an "inappropriate comment" based on the patient's perceived lack of understanding of US practices due to not being from the US, drawing a parallel to her own Italian heritage. The patient, who had lived in the US for eight years, was deeply upset by this comment and expressed a significant loss of trust and disappointment.

Based on the available information, the services offered at Katelyn Du & Cynthia Brattesani, DDS likely include a range of general dental care. Given the positive feedback regarding Dr. Brattesani's knowledge and the mention of routine cleanings and imaging, the clinic likely provides services such as:

• General Dental Check-ups and Cleanings: Routine examinations and professional teeth cleaning to maintain oral health.
• Diagnostic Imaging (X-rays): Used to assess the condition of teeth and surrounding structures, although concerns about the communication and mandatory nature of these procedures have been raised.
• Restorative Dentistry: Procedures to repair damaged or missing teeth, such as fillings, crowns, bridges, and potentially dentures.
• Cosmetic Dentistry: Services to enhance the appearance of teeth, such as teeth whitening, veneers, and cosmetic bonding, may be offered.
• Preventive Dentistry: Measures to prevent dental problems, such as fluoride treatments and sealants, are likely part of their services.

Features of the clinic, based on the patient reviews, present a mixed picture:

• Competent and Knowledgeable Dentist (Dr. Brattesani): Patients have described Dr. Brattesani as highly competent, intelligent, and experienced, providing clear explanations and valuable advice.
• Potential for Thorough Care (Dr. Brattesani): Dr. Brattesani is noted for taking the time to understand patient issues and provide comprehensive care.
• Concerns Regarding Billing Practices: Unexpected charges and a lack of clear communication about mandatory procedures have been reported as significant issues.
• Customer Service Concerns: Rudeness from the receptionist and perceived unprofessional comments from Dr. Brattesani during a follow-up call have negatively impacted patient experiences.

Currently, there is no information available online regarding specific promotional offers from Katelyn Du & Cynthia Brattesani, DDS.

For local users in San Francisco seeking dental care in the Union Street area, Katelyn Du & Cynthia Brattesani, DDS offers the services of experienced dentists. However, it is crucial for prospective patients to be aware of the mixed feedback regarding billing transparency and customer service. While Dr. Brattesani has received praise for her competence and patient care, the reported issues with unexpected charges and unprofessional communication are significant factors to consider.

Individuals interested in this dental clinic should consider contacting them directly at (415) 922-2992 or +1 415-922-2992 to inquire about their services, billing policies, and communication practices. Asking specific questions about the costs of routine procedures, the necessity and frequency of diagnostic imaging, and their policies on informing patients about these aspects prior to treatment would be advisable. Visiting the office at 2001 Union St #450, San Francisco, CA 94123, USA, may also provide an opportunity to assess the environment and interact with the staff firsthand. It is recommended that potential patients weigh the positive feedback regarding Dr. Brattesani's clinical skills against the reported negative experiences with billing and communication to make an informed decision about their dental care.

Katelyn Du & Cynthia Brattesani, DDS

2001 Union St #450, San Francisco, CA 94123, USA