Kanatov Valeriy DDS

Welcome to Kanatov Valeriy DDS, located at 421 Huguenot St UNIT 3, New Rochelle, NY 10801. As part of our Theme Park Directory, we are introducing this dental practice to our local users. Kanatov Valeriy DDS has received mixed reviews, with patients praising Dr. Kanatov's dental skills but expressing dissatisfaction with the staff.

One patient reported a negative experience with the staff, describing them as "rude and unprofessional." They mentioned issues with insurance billing, stating the staff forgot to charge their insurance until after they switched policies and then insisted on payment. They also reported difficulties scheduling appointments, including unreturned voicemails and confusion regarding accepted insurance plans. Despite these issues, the patient acknowledged that "Dr. Kanatov himself did a fine job with my two kids."

In contrast, another patient, who has been seeing Dr. Kanatov for nearly ten years, provided a highly positive review. They praised Dr. Kanatov for his patient-focused approach, noting that they "do not have to wait unlike in many other offices" and that the doctor "allocates me 2-3 time slots on the same day to avoid rushing through the dental work." They also appreciated that Dr. Kanatov "does not run between different rooms performing dental work on few people at the same time" and "explains what he does, and why it is needed." The patient highlighted Dr. Kanatov's integrity, mentioning that he referred them to a specialist for a tooth extraction, demonstrating he "will not do the work to collect your money unless it is his expertise." They highly recommended Dr. Kanatov for both dental work and regular cleanings.

These contrasting reviews highlight a divide in patient experiences, with Dr. Kanatov being praised for his dental skills and patient care, while the staff's professionalism and administrative practices are criticized.

Here’s a summary of the patient feedback:

• Positive Experience with Dr. Kanatov: Praised for excellent dental skills, patient-focused care, and thorough explanations.
• Negative Experience with Staff: Complaints about rudeness, unprofessionalism, and insurance billing issues.
• Scheduling Difficulties: Reports of unreturned voicemails and appointment scheduling problems.
• Insurance Confusion: Issues with insurance billing and accepted insurance plans.
• Patient-Focused Approach: Dr. Kanatov dedicates time to each patient and avoids rushing procedures.
• Integrity and Expertise: Dr. Kanatov refers patients to specialists when necessary.
• Mixed Patient Experiences: Highlights a significant difference in experiences with Dr. Kanatov and the office staff.

If you are considering Kanatov Valeriy DDS, it is advisable to weigh these mixed reviews. While Dr. Kanatov is praised for his excellent dental care, potential patients should be aware of reported issues with the staff's professionalism and administrative practices. Contacting the office to discuss any concerns before scheduling an appointment may be beneficial, especially regarding insurance and scheduling.

Kanatov Valeriy DDS

421 Huguenot St UNIT 3, New Rochelle, NY 10801, USA