Joliet Family Dental
Contact Number: (815) 726-6000
Mobile phone: +1 815-726-6000
Website: www.jolietfamilydental.org
Email:
Opening Hours:
Address: 825 Plainfield Rd, Joliet, IL 60435, USA
Location
Customer Reviews
I just got my full set of dentures and as a young woman in my 30s I was very nervous about how everything would turn out. The dentists and their staff are amazing at this facility! I can’t say enough good things and have recommended several of my friends and family to come here. It was a long process from start to finish but every appointment that was scheduled for me all went very smoothly and everything was extremely organized and I didn’t have to wait any longer than what I was told by the staff about what to expect each visit and what will be done when arriving for each appointment. Thank you SO much for giving me back my confidence and a beautiful smile!
Joliet Family Dental is a great place to visit for dental work. Their staff is extremely knowledgeable, and they are extremely helpful and kind. I'm very impressed with this dental Clinic. I highly recommend making an appointment there, if you need to go to the dentist. They know exactly what they are doing, and they show that they care about your teeth.
This office is a joke. They did my filling and when I got home half of it fell off. They didn’t smooth the filling over my teeth. It was all bumpy and I couldn’t even floss. I asked for gas when I was getting my root canal and she shut it off half way thru cause she said I figured you’ll be fine. I have an insane fear of dentists and I don’t think it’s her place to shut it off half way thru cause she thought I would be fine. Maybe other dentists are better but I’m not going back there again.
Rated one star. Was there for an emergency visit for my kid who was having tooth pain. Appreciated they were able to get us in same day. We were not greeted by staff upon entry. We waited 20 mins - 30 mins for appointment when scheduled time was at 4:30. The dentist did not introduce herself and her hands smelled although she had gloves on. Other staff members who came in the room spoke about other patients as well as negatively regarding a newly hired employee. They also did not introduce themselves. There was a lack of privacy. There are no doors. Nothing that was done was explained and the entire process was rushed. My kids issue was not addressed as to why we were there to begin with. Instead they gave her a cleaning, took multiple X-rays and left a gunky thick paste on my child’s teeth. “It’s edible, you can swallow it”. The dentist sprayed water all over her face while doing the cleaning. There's a lack of overall professionalism and standards for basic infection control. Clear example was presented when a staff member who was wearing gloves came in and out of the room while wearing gloves and touching multiple surfaces then touching instruments. Would not recommend to others.
This is my first visit at the Joliet office, I’m usually at the Aurora office. I’m a patient of Dr. A, such a beautiful and caring doctor. The front desk girls are always cheerful when I call in and helpful. Rachel the assistant was very relatable and kind handed with her instruments. FYI: The parking is awful so be sure to make extra time.
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