Joanne C Lewis DDS Pediatric Dentistry

This practice was mostly great over the last 14 years, mostly when Dr. Lewis herself was more involved. As a few other reviews state, the desk staff is not helpful or accommodating. The professionals in the back always seem stressed out and are very unaccommodating and unkind to children that need a little extra TLC at the dentist. Need to miss an appointment with little time to give notice? Too bad- we finally got the boot but have since found a provider with a kinder staff and more child-centric approach.

My son had an emergency tooth injury during the height of the pandemic. Dr. Lewis provided immediate care and a follow up as well. She took care of his tooth, as a matter of fact, she did an excellent job on it! We’re very happy with the staff like Michelle, and others too. Great place for toddlers, as my son has been going since he was 2 and he’s almost 13 now.

If I could give zero stars I would. My daughter has been trying for months to find the right care for my grandson, referral after referral to finally get a call for an appointment with this dentist. My grandson had an appointment for today, he woke up with a high temperature this morning and crying that his throat hurt. My daughter rushed him to urgent care, and it turned out to be a very bad case of strep. After filling the medications and doing everything we could to get his temp down she realized she had forgotten about the appointment. They now refuse to see him or allow a rescheduled appointment because" they prefer to treat patients that show up for their appointment". They even asked if she had proof, she was at the urgent care which she did and emailed that to them. This practice clearly does not care about taking care of children but just the $ lost by a missed appointment. This obvious lack of understanding or the needs of a child should really have you considering if this is someone you want to entrust with your child's care!!!

We had a phenomenal experience with Dr Lewis for our 8-yo-daughter today. She needed a tooth pulled and we were informed of all the options and were able to avoid all but local anesthesia for the tooth. The process was seamless and our needle-shy little girl didn’t notice or hurt but for a quick second. The pulled tooth was as quick and painless as could be hoped for. The staff was professional and Dr Lewis’s ability to engage our daughter while keeping her smiling and doing the work that needed to be done was impressive! We will continue to request her every time and recommend her to anyone looking for a better pedi dental experience.

Dr. Lewis is a kind doctor, great with kids, however she needs to take a look at her practice management. The billing person took 4 voicemails for me to get a response and I've left 2 messages for whomever the "practice manager" is (I think Dr.'s husband?), both unanswered. We will no longer be patients since they don't care to respond. Also the last hygienist my son had for his first ever x-rays was inpatient and rude...not a good experience.