Jefferson Dental & Orthodontics

This office is so great. My First appointment Had taken a very long time and I was very frustrated. However once I expressed my feelings to the front office, they were so diligent in helping me. I was also very nervous because I do not have insurance and I knew my extremely painful tooth needed to come out and it was going to be very expensive. However, the women at the front and also the financial woman Helped me feel way more safe and comfortable. They led me through the payment plan process and they were so nice and accommodating. I even had to leave to put money on my debit Card because I could not pay in cash , But the woman at the front Reassured me over and over that I could get my stuff together and come back in to get it done. I never once felt uncomfortable because they were so understanding. If I had to refer anyone to an office, it would be Jefferson dental in Carrollton! They have an amazing front office staff!!!

After tons of research in the Carrollton /Farmers Branch area, I finally went with Jefferson Dental for my troubles - and I am so glad that I did. Staff was super friendly and helpful, clean and professional environment, and the entire process was structured and not too stressful. I called ahead to clarify my case and provide more context; for my appointment, they ended up checking for my general oral health, deep cleaning, and defining the situation for wisdom teeth and orthodontia. Everyone explained things very well and provided comforting recommendations and referrals. Payment process was organized and made sense (great discounts!) Dr. Collins and company were excellent and I am looking forward to future appointments!! Highly recommend 👍

I use to goto the berry st. Office. And for a few years I was treated wonderful. Fernando was manager at the time. Him and the regional manager went above and beyond. To fix things for me like billing I didn't owe. Making sure all my approvals for dentist went through. Unfortunately the new manager at the berry st. Office made things very difficult and I kept waiting for like 3 months for approval of crowns. And it was denied like 3 times. Anytime I would call and talk to manager at the berry st. Office she was very rude to me over the phone. Like somehow it was my fault and didn't care. Needless to say I stumbled into Jefferson dental at the beach street location. And to my surprise Fernando was actually working there. I was so happy to see him. He told me he can get me in with no hassles. He called in just one day and talked to my insurance company and Got me approved for my crowns. He even got a reference number that same day. I miss the dentist and workers at the berry office very much. But won't go there anymore with the rude manager there. Special thanks to Fernando at the beach street office and his regional manager for taking care of me. And there prompt service, and for being so kind and understanding. Fernando deserves a raise for putting his customers first.

Dr Hebert & Staff I had a great experience with my Dr she was so wonderful she listened to my concerns and very much Happy with my braces they look so great. She helps me achieved a beautiful smile and I am so grateful of her 🥰🥰🥰 I am going to miss her but I am so happy that my journey getting my teeth fixed as ended now I can smile big 😍

I just left the dentist office n a lil pain but I feel great. Let tell you a lil about my experience.Im in my late 40's and this was the first time ever in my life going to a dentist ever!! My first time experience was wonderful.I was greeted by what I call a family and I felt like I was just one of there relatives.They took such good care with me and understood that it wasy first time and yet it felt so comfortable.We laughter and they told me exactly what was going to happen for my first time experience.My assistant was ms.Esther she was greatttttt!!!DR.verrji The Biggest Thanks for making this process so easy and fun even tho I know it was a serious situation.Thank you to the management team ms.Alma n associates. I'm still trying to gather everything in my mind n I went for a deep clean and they caught other things that was on that would have affected my health all together.I just wanted to Thank you Thank You I'm So So So very grateful Thank you for all the hard work you guys do . Can't wait to c u Friday! I recommend this dental office for all first time experience and just overall dental checkup please please plygo see him I promise you that you'll feel just like me Part of the family 😍😍😍😍😍😍