InterDent, Inc.

Welcome to an introduction of InterDent, Inc., a dental entity with a listed address at 2260 E Imperial Hwy in El Segundo, California. Operating under various names, including but not limited to Gentle Dental, Smile Keepers Dental, Capitoll Dental, and Blue Oaks Dental, InterDent, Inc. functions within the platform category of a Dental Clinic, aiming to provide dental services to the local community. It is crucial for prospective patients to consider all available information, including direct feedback from previous patients, to form a comprehensive understanding of the services and overall patient experience offered by any dental provider.

InterDent, Inc. can be contacted by phone at (310) 765-2400 or via mobile phone at +1 310-765-2400. These contact numbers serve as a direct line for individuals to inquire about appointments, the range of dental services offered, and any other pertinent information. However, in light of the publicly available reviews, it is advisable for potential patients to be diligent in their inquiries and seek clear and comprehensive information regarding billing practices, treatment plans, and aftercare policies.

Based on the services typically offered by dental clinics, InterDent, Inc., through its various branches, likely provides a range of dental care, including general dentistry services such as routine examinations, teeth cleanings, and fillings. The negative reviews specifically mention more complex procedures like root canals, crowns, tooth removal, and partial dentures, suggesting that these services are also within their purview. However, the quality and execution of these services, as perceived by some patients, appear to be a significant area of concern.

The recent patient reviews available online paint a concerning picture of the patient experience with InterDent, Inc. One reviewer describes their experience as "absolutely awful," detailing issues with a "Gentle Dental" coverage plan that they claim was canceled two years prior but for which they continued to be billed. This patient reports multiple attempts to resolve the issue through calls and written communication, with the charges continuing until their bank blocked the transactions. This raises serious questions about the billing practices and administrative efficiency of InterDent, Inc.

Another, more detailed review outlines a severely negative experience spanning sixteen months with Gentle Dental, a name under which InterDent, Inc. operates. This patient sought treatment in October 2022 for multiple procedures, including two root canals with crowns, one tooth removal, one crown, and a lower partial. As of the time of the review, the patient reported not receiving the lower partial, having two "bad crowns" with ongoing pain in one, and alleging that the dentist, Marcelle Ortiz Luis, refused to rectify the issues, attributing them to gingivitis despite a periodontist, Dr. Stephen Kallaos, twice confirming no gum disease. The periodontist even provided a diagram illustrating the flaws in the crown that was supposedly the dentist's "best work."

The second reviewer further details their attempts to seek resolution and compensation from InterDent Corporation for pain, slander (implied through the misdiagnosis of gingivitis), and the cost to redo the faulty crowns. The process of selecting a crown shade was described as protracted and ultimately unsuccessful, involving numerous trips to the office and even the lab, which allegedly resulted in the selection of a "tan" shade deemed the "worst shade of all." The reviewer explicitly mentions the financial burden incurred due to these repeated visits, exacerbated by high gas prices, and expresses determination to pursue legal action and file complaints with the Dentistry Department of the State of California against InterDent Corporation and their associated dentists' licenses. The reviewer strongly urges others to avoid this group altogether, listing Gentle Dental, Smile Keepers Dental, Capitoll Dental, and Blue Oaks Dental.

These reviews collectively raise significant red flags regarding the quality of dental work, the accuracy of diagnoses, the responsiveness to patient complaints, and the billing practices associated with InterDent, Inc. and its operating names. While these are individual experiences, the severity and consistency of the issues raised warrant serious consideration for prospective patients.

As a Dental Clinic with a physical address in El Segundo, InterDent, Inc. is part of the local healthcare landscape. However, the information gleaned from online reviews suggests potential systemic issues that local users should be aware of before seeking their services. The lack of positive feedback or information about specific features or promotional offers is notable in the context of these serious allegations.

Given the gravity of the issues raised in the patient reviews, it would be prudent for local users considering InterDent, Inc. (or any of its operating names) to conduct thorough due diligence. This might include seeking second opinions, verifying the credentials and disciplinary history of the dentists involved, and carefully scrutinizing any treatment plans and billing agreements. The absence of positive reviews or readily available information about the clinic's environment or unique features is overshadowed by the negative experiences shared by multiple patients.

In conclusion, InterDent, Inc., operating as a Dental Clinic under various names such as Gentle Dental, has a physical presence in El Segundo, CA. However, the available patient reviews raise significant concerns regarding billing practices and the quality of dental work performed. Prospective local users are strongly advised to exercise caution, conduct thorough research, and consider these serious allegations before choosing InterDent, Inc. or any of its associated entities for their dental care needs. The information available does not provide any basis for discussing positive environmental aspects, unique features, or promotional offers; instead, it underscores the importance of careful consideration and due diligence when selecting a dental provider.

InterDent, Inc.

2260 E Imperial Hwy, El Segundo, CA 90245, USA